Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kira Collins

Hamilton,MT

Summary

Customer service professional with over 5 years of experience in diverse environments. Committed to building positive and strong client relationships.

Overview

4
4
years of professional experience

Work History

Server/Bartender

Knotty Nymph
03.2022 - 06.2024
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Customer Service Representative

Wild About Pets
10.2024 - Current
  • Handled escalated complaints with professionalism and empathy.
  • Maintained accurate records of customer interactions for future reference.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Digital Marketing

Self Employed
08.2022 - Current
  • Analyzed industry trends to find potential opportunities for growth.
  • Determined whether products were beneficial to the business.
  • Managed marketing campaigns to increase brand awareness and visibility.

Housekeeper

Momma Maid LLC
08.2023 - 11.2024
  • Followed safety procedures when handling hazardous materials.
  • Mentored newly hired employees to enhance onboarding experience.
  • Upheld company standards and expectations by consistently adhering to established policies and procedures during daily housekeeping activities.

Education

High School Diploma -

Darby High School
Darby, MT
05-2022

Skills

  • Cash and credit transactions
  • Suggestive selling
  • Exceptional time management
  • Strategic planning
  • Social media management

Timeline

Customer Service Representative

Wild About Pets
10.2024 - Current

Housekeeper

Momma Maid LLC
08.2023 - 11.2024

Digital Marketing

Self Employed
08.2022 - Current

Server/Bartender

Knotty Nymph
03.2022 - 06.2024

High School Diploma -

Darby High School

Similar Profiles

CREATE PROFILE