KIRA FELIZ
Lawrenceville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Insurance Agent
State Farm
03.2023 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
Caregiver
Care.com Inc
03.2021 - 03.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Education
No Degree - Biology
Georgia Gwinnett College
Lawrenceville, GA06.2026
High School Diploma -
JAMES MADISON HIGHSCHOOL
06.2020
Skills
- Customer Service
- Licensed Insurance Agent
- Professionalism and Ethics
- Account Management
- Property insurance
- Regulatory Compliance
- Lead Development
- Time Management
- Respectful and Compassionate
- Patient Companionship
- Dependable and Responsible
Certification
- Property and Casualty License - GEORGIA Department of Insurance.
Languages
Spanish
Full Professional
Timeline
Insurance Agent
State Farm
03.2023 - Current
Caregiver
Care.com Inc
03.2021 - 03.2023
No Degree - Biology
Georgia Gwinnett College
High School Diploma -
JAMES MADISON HIGHSCHOOL