Motivated college student seeking full time summer work to gain hands-on experience. Outgoing and friendly with strong drive to succeed and work hard. Passion for the outdoors and adventure.
Overview
1
1
year of professional experience
Work History
Shift Manager
Sugar Mouse Cupcake House
Laramie, WY
01.2023 - Current
Enforced company policies, answered coworkers' questions and trained new personnel.
Positioned skilled staff in key areas throughout shift to optimize department productivity.
Directed and led employees and team members on effective operations, methods and procedures.
Developed and maintained positive working relationships with staff, customers, and vendors.
Managed daily cash intake by counting out registers and tabulating profits.
Assisted in resolving escalated customer service issues in a timely manner.