Kira Nygaard
Long Beach,CA
Summary
Productive and energetic individual accustomed to delivering excellent customer service while maintaining a productive workspace. Quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Exceptional communication skills, consistently punctual and professional.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Steelhead Coffee
Long Beach, CA
05.2024 - Current
- Managed cash register and processed transactions with accuracy and integrity.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
Barista/Shift Lead/Supervisor
The Lion's Den
Los Angeles, CA
08.2023 - Current
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Memorized official and off-menu coffee and tea preparations.
Barista
Backstage Gourmet Coffeehouse
Long Beach, CA
06.2022 - 08.2023
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Stocked customer service stations with paper products or beverage preparation items.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Collected payments and provided accurate change.
- Created complex, hand-crafted beverages based upon customer preferences.
Education
Bachelor of Arts - Psychology
Loyola Marymount University
Los Angeles, CA06-2027
High School Diploma -
Millikan High School
Long Beach, CA06-2023
Skills
- Coffee Expertise
- Menu Memorization
- Cash Handling
- Espresso Machine Operation
- Opening and Closing Duties
- Menu Knowledge
- Friendly and Outgoing
Certification
- California Food Handler's Certification
Affiliations
- Executive board member of the Service Organization Esperér through Loyola Marymount University, committed to environmental justice promotion and human trafficking awareness efforts
- Member of Alpha Chi Omega sorority, dedicated to wisdom, devotion, achievement, and responsibility
Accomplishments
- Dean's list in school years 2023-2024 and 2024-2025
References
References available upon request.
Timeline
Barista
Steelhead Coffee
05.2024 - Current
Barista/Shift Lead/Supervisor
The Lion's Den
08.2023 - Current
Barista
Backstage Gourmet Coffeehouse
06.2022 - 08.2023
Bachelor of Arts - Psychology
Loyola Marymount University
High School Diploma -
Millikan High School
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