Kira Ray
Marshall
Summary
Dynamic leader with proven expertise in customer service and team leadership. Excelled in enhancing customer satisfaction and managing efficient teams. Skilled in time management and detail-oriented tasks, achieving top-notch service delivery without compromising quality. Demonstrates exceptional decision-making.
Overview
7
7
years of professional experience
Work History
Laborer
Industrial Alliance
Marshall
07.2025 - 05.2026
- Perform industrial and commercial cleaning of facilities, work areas, warehouses, shops, and job sites
- Assist with site setup, teardown, and general labor tasks as needed
- Properly wear and maintain PPE-Use ladders, lifts, pallet jacks, and powered cleaning equipment.
- Maintain visual communication with operators and assist with backing, maneuvering, and clearance monitoring
- Monitor crew productivity, attendance, and adherence to safety standards
- Assist with completing daily reports, inspection logs, safety documentation, and job paperwork.
Manager
Tommy's Express Car Wash
Midwest City
02.2024 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Car Hop
Sonic
OKC
05.2019 - 08.2024
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Education
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Food handling and preparation
- Sales
- Detail oriented
- Team player
- Spotter for heavy equipment
- Payroll / Scheduling paperwork
- Incident reporting and documentation
- Radio communication and dispatch coordination
Timeline
Laborer
Industrial Alliance
07.2025 - 05.2026
Manager
Tommy's Express Car Wash
02.2024 - 01.2025
Car Hop
Sonic
05.2019 - 08.2024