Summary
Overview
Work History
Education
Skills
Timeline
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Kiran Chaulagain

Knoxville,TN

Summary

Kiran is studying to be a Clinical Psychiatrist with the intend of receiving a PhD in the field. Successful customer service for 10+ years. Fluent in multiple languages, such as English, Nepali, Hindi, Urdu, and American Sign Language.

In the process of getting a Tennessee Pharmacy Technician License.

Overview

7
7
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
Knoxville, TN
10.2023 - Current
  • Preparing medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Creating customer profiles and updating confidential and important information into the pharmacy computer systems.
  • Restocking shelves with medications, everyday, as needed.
  • Performing data entry for patient profiles, billing information, insurance details, and prescription orders into the pharmacy software system.

Barista

Starbucks
San Diego, CA
09.2020 - 08.2023
  • Prepared and served coffee, teas, frappé, etc.
  • Managed high volume rushes daily with a calm demeanor and excellent customer service.
  • Greeted customers and took orders.
  • Followed health, safety and sanitation guidelines, to ensure safety.

Supervisor

Square Bar Cafe
San Diego, CA
01.2019 - 04.2020
  • Provided guidance and direction to employees regarding duties and responsibilities.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction and safety.
  • Provided ongoing training to employees, no matter the length of their employment, in order to achieve the best quality care.

Retail Sales Associate

JCPenney
Evansville, IN
08.2017 - 06.2018
  • Performed cashier duties, such as ringing up sales, and processing payments.
  • Greeted each customer and offered assistance in finding requested items and creating a warm and welcoming environment.
  • Restocked shelves, and racks with the latest merchandise.

Cook

Bowling Alley
Evansville, IN
08.2017 - 06.2018
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.

Summer Student Intern

SABIC
Mount Vernon, IN
06.2017 - 08.2017
  • Reviewed scan logs constantly to ensure the accuracy of information entered.
  • Organized physical file cabinets by rearranging contents according to the order provided.
  • Scanned hard copy documents into electronic format for easy access.

Education

High School Diploma -

FJ Reitz High School
Evansville, IN
04-2014

Bachelor of Science - Clinical Psychology

Arizona State University
Tempe, AZ

Skills

  • Medication Dispensing
  • Insurance Billing
  • Supply Restocking
  • Order Verification
  • Drug Inventory Control
  • Processing Payments
  • Labeling Prescriptions
  • Pharmacy Operations
  • Prescription Filling
  • Problem-Solving Skills
  • Resolving Customer Issues
  • HIPAA
  • Workflow Optimization
  • Adobe Premiere Pro
  • Adobe After Effects
  • File Organization
  • Deadline-Driven
  • Content Development
  • Adobe CS6 Proficiency
  • Color Correction and Grading
  • Adobe Creative Cloud
  • POS Systems
  • Cash Handling
  • Creative Writing

Timeline

Pharmacy Technician

CVS Pharmacy
10.2023 - Current

Barista

Starbucks
09.2020 - 08.2023

Supervisor

Square Bar Cafe
01.2019 - 04.2020

Retail Sales Associate

JCPenney
08.2017 - 06.2018

Cook

Bowling Alley
08.2017 - 06.2018

Summer Student Intern

SABIC
06.2017 - 08.2017

High School Diploma -

FJ Reitz High School

Bachelor of Science - Clinical Psychology

Arizona State University

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Kiran Chaulagain