Kiron Alleyne
Pemberton,NJ
Summary
Highly motivated Sales Associate with managerial experience skilled in building customer relationships,problem-solving,leading,strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Verizon Wireless
02.2023 - 10.2023
- Responded to telephone and in-person requests for information.
- Evaluated customer cellular plan and recommended best-fit company offerings.
- Maintained sound knowledge of company product suites.
- Performed in-store product demonstrations
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Automotive Sales Manager
JET AUTO MALL LLC
07.2021 - 01.2023
- Leveraged ELeads DealerCenter, AutoTrader, KBB and other resources to drive used car sales.
- Prepared vehicles for test drive and accompany customers.
- Achieve individual sales and customer service goals.
- Answered sales calls and scheduled appointments for test drive.
- Implemented systems and procedures to increase sales.
- Successfully managed sales team of 5+ people to meet and achieve sales goals.
Automotive Lube Technician
Valvoline
02.2020 - 05.2021
- Greeted customers and answered questions about oil changes and other vehicle maintenance services.
- Worked in team-based systems to complete oil changes along with other vehicle maintenance each day.
- Checked levels of oil,transmission fluid and brake fluid.
- Inspected serpentine belt for any wear or tears.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
- Suggested additional services to customers in order to meet upsell goals.
- Kept shop areas neat, clean and free of safety hazards
- Dismounted and mounted tires to perform air checks and rotations
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
Business Development Associate
Kia Motors
01.2019 - 01.2020
- Responsible for receiving, verifying and distributing information from outbound calls
- Assisted customers with their inquiries on new and pre-owned vehicles
- Called customers after receiving their information from Vinsolutions
- Provided customer with general knowledge of current promotions and different vehicles in stock
- Updated customer mailing address and phone number in Vinsolutions
- Welcomed visitors to dealership and communicated their arrival to manager on duty
- Maintained regular contact with clients and identified opportunities to deliver added value to client relationships
Cashier
Alfa Romeo & Fiat
04.2016 - 10.2017
- Counted cash register drawer at the beginning and end of shift using microsoft excel
- Checked bills with counterfeit pens and examined coins for authenticity
- Entered sales into Microsoft Excel along with issuing receipt for sales and repairs
- Worked overtime shifts during busy timing of year
- Assessed customer needs and responded to questions
- Answered outbound phone calls
- Reached out to customers to make them a aware that their vehicle is ready for pick up or any additional issues that arises
- Provided professional and courteous service at all times
Education
High School Diploma - undefined
Burlington Township High School
610 Fountain Ave, Burlington NJ 080162015
Skills
- Social Perceptiveness
- Time Management
- Attention to Detail
- Conflict Resolution
- Analytical Thinking
- Interpersonal Skills
- Floor Plan Knowledge
- Organization
- Microsoft Office
Timeline
Sales Consultant
Verizon Wireless
02.2023 - 10.2023
Automotive Sales Manager
JET AUTO MALL LLC
07.2021 - 01.2023
Automotive Lube Technician
Valvoline
02.2020 - 05.2021
Business Development Associate
Kia Motors
01.2019 - 01.2020
Cashier
Alfa Romeo & Fiat
04.2016 - 10.2017
High School Diploma - undefined
Burlington Township High School
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