Results-driven Sales Consultant adept in building relationships and understanding client needs. Delivered tailored presentations and implemented strategic solutions to enhance customer satisfaction and drive revenue growth. Expertise in customer relationship management and expanding networks to successfully penetrate new markets.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Sales Consultant
Kia of Covington
covington, LA
05.2026 - Current
Developed and maintained relationships with clients to increase sales revenue.
Landed new customer accounts through consistent combination of perseverance, dedicated cold calling, and exceptional service.
Performed cold calls to prospective customers to introduce company offerings.
Listened to customers to understand needs and refer to optimal services.
Created customized presentations for potential customers based on their requirements.
Maintained knowledge of current inventory and promotions for effective selling.
Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
Server
Cilantros Mexican Restaurant
covington/mandeville, LA
09.2025 - Current
Provided exceptional service to high volume of daily customers.
Provided excellent customer service to ensure satisfaction.
Took customer orders efficiently at counter from customers accurately and in a timely manner.
Welcomed customers and provided information about specials, answered questions, and recommended specials to enhance dining experience.
Handled customer inquiries and resolved issues promptly to enhance satisfaction.
Responded efficiently to guest inquiries and complaints in a professional manner.
Operated POS terminals to input orders, split bills, and calculate totals.
Processed customer payments using point-of-sale system accurately using the restaurant's point-of-sale system.
Cashier
Rouses
Covington, LA
08.2024 - 08.2026
Processed customer transactions efficiently at checkout stations.
Delivered exceptional customer service through active listening and engagement to ensure customer satisfaction.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Greeted customers and answered any questions they had about the store's products and services.
Guided customers in locating products, addressing inquiries, and providing tailored product recommendations.
Assisted management with tasks to streamline operations and enhance workflow.
Learned roles of other departments to provide coverage and keep store operational.
Education
High School Diploma -
Covington High School
Covington, LA
05-2026
Skills
Sales techniques and tactics
Customer relationship management
Inventory management
Presentation skills and development
Customer service and support
Problem resolution strategies
Active listening
Relationship building and management
Sales negotiation skills
Market analysis expertise
Social perceptiveness
Affiliations
Helped for Local Gym Community Advertising
Neighborhood Cleanliness Volunteer
Certification
6x Mechanical Ase Certifications 2x Digital Media Certificate SERV safe Food Handling