Kirra Johnson
Fredericksburg,VA
Summary
Dynamic and detail-oriented professional pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
American Family Fitness
Fredericksburg, VA
05.2025 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Signed up new clients for memberships and club activities.
- Organized, sold and restocked merchandise.
- Provided exceptional customer service, addressing member inquiries and resolving issues promptly.
- Coordinated appointment scheduling for personal training sessions and group classes.
- Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Test Proctor
Elizabethtown College
Elizabethtown, PA
09.2024 - Current
- Monitored test environments to ensure compliance with academic integrity standards.
- Administered assessments, ensuring proper protocols and guidelines were followed.
- Maintained accurate records of testing sessions and participant attendance.
- Trained new proctors on operational procedures.
- Coordinated with faculty to schedule and organize exam logistics effectively.
- Assisted students with inquiries, providing clear information on testing procedures.
- Conducted pre-exam preparations, verifying all materials were ready for use.
- Developed new manuals and process for running the Learning Zone.
Education
Bachelor of Science - Environmental Science
Elizabethtown College
Elizabethtown, PA05-2026
Skills
- Customer service
- Attention to detail
- Data Entry
- Time management
- Office organization
- Issue handling
- Listening skills
- Administrative skills
Timeline
Front Desk Receptionist
American Family Fitness
05.2025 - Current
Test Proctor
Elizabethtown College
09.2024 - Current
Bachelor of Science - Environmental Science
Elizabethtown College