KIRSTEN BIVENS
Loveland,CO
Summary
Encouraging and analytical problem-solver with expertise in coordinating tasks, managing schedules, and meeting milestones. Proficient in independent decision-making and sound judgment to positively impact company success. Forward-thinking and industrious, prioritizing diplomatic communication to maximize engagement and satisfaction. Strong focus on team collaboration and adaptability to changing needs, consistently delivering reliable results. Known for relationship-building abilities and keen eye for detail, driving projects to successful completion.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager of Operations
3 Dot Shine
10.2022 - Current
- Assisted in the day to day success of a team caring for 10,000 square ft. + homes, up to 5 different homes/week.
- Monitored project progress, identified risks and took corrective action as needed.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
Assistant General Manager
Simmer - Cabana LLC
06.2023 - 10.2023
- Maintained well-controlled business inventory with minimal losses through detailed analysis of appropriate purchasing.
- Assist in launch of new food menu concepts monthly in conjunction with marketing division and culinary team.
- Delivered in-depth training to team of 15+ staff members in customer-facing roles to promote strong team performance, with constant focus on profitability.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Managed and prepared budget implementations, employee reviews, training, schedules, and payroll reports.
Assistant General Manager
Rally5 Crafted Eats - Cabana LLC
02.2023 - 08.2023
Bar Manager
Cacciatore - Heller's Kitchen
02.2022 - 01.2023
Bartender/Server
Ginger & Baker
07.2021 - 01.2022
Key Holder/Lead Guest Service Representative
Amara Wellness
09.2019 - 08.2021
Bartender and Server
York River Landing
10.2018 - 09.2019
Key Holder/Bartender
207 Tavern
01.2017 - 10.2018
Bartender/Server
Duffy's Sports Bar and Grill
09.2013 - 01.2017
Education
Real Estate License -
Altitude Realty Academy
10-2025
High School Diploma -
Winnacunnet High School
Hampton, NH05.2013
Skills
- Guest relations experience
- Event planning
- Administrative experience
- Team leadership expertise
- Inventory management and control
- Staff Scheduling
- Project monitoring
- Strong organization
- Quality control
- Multitasking and organization
Certification
Proof/copies of certifications available upon request.
ServeSafe Food Protection Manager
Accredited by the American National Standards Institute
Certificate #24067452
05/24/2023 - 05/24-2028
TIPS! On Premise
ID# 5572451
10/11/2021 - 9/30/2024
Safe Serve: Responsible Alcohol Service Workshop
Fort Collins CO Police Services - Alcohol Enforcement FC#187
Completed 07/18/2022
Infection Control and Prevention
Aesthetics Accreditation International
Certification # 4604818354611656702
Issued 05/30/2020
Sterilization and Disinfection
Aesthetics Accreditation International
Certification # 4604818354611656702
Issued 05/30/2020
Affiliations
References available upon request.
Timeline
Assistant General Manager
Simmer - Cabana LLC
06.2023 - 10.2023
Assistant General Manager
Rally5 Crafted Eats - Cabana LLC
02.2023 - 08.2023
Assistant Manager of Operations
3 Dot Shine
10.2022 - Current
Bar Manager
Cacciatore - Heller's Kitchen
02.2022 - 01.2023
Bartender/Server
Ginger & Baker
07.2021 - 01.2022
Key Holder/Lead Guest Service Representative
Amara Wellness
09.2019 - 08.2021
Bartender and Server
York River Landing
10.2018 - 09.2019
Key Holder/Bartender
207 Tavern
01.2017 - 10.2018
Bartender/Server
Duffy's Sports Bar and Grill
09.2013 - 01.2017
Real Estate License -
Altitude Realty Academy
High School Diploma -
Winnacunnet High School
Similar Profiles
Monica GonzalezMonica Gonzalez
Bartender at Dot Dot DotBartender at Dot Dot Dot
Rachel StudentRachel Student
Lead Teacher at Dot To Dot AcademyLead Teacher at Dot To Dot Academy
Adriana RutherfordAdriana Rutherford
Operational Leader at Dot To DotOperational Leader at Dot To Dot
Chad NelsonChad Nelson
Registered Nurse, Intensive Care Unit at Banner HealthRegistered Nurse, Intensive Care Unit at Banner Health
Susan McLaughlinSusan McLaughlin
Nurse Practitioner at TeamHealthNurse Practitioner at TeamHealth