Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kirsten Degen

islip terrace,NY

Summary

Dynamic and detail-oriented Certified Pharmacy Technician with proven problem-solving skills at Walgreens. Enhanced pharmacy productivity through effective workflow optimization and accurate prescription filling. Committed to patient confidentiality and exceptional customer service, fostering strong relationships while ensuring compliance with HIPAA regulations. Proficient in medication dispensing and team collaboration.

Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
10.2003 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Entered and processed patients' prescriptions into internal system.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Collected co-payments or full payments from customers.

Cashier

Bed Bath & Beyond
02.2017 - 09.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Cashier

Kmart, Sears Holding
01.2010 - 02.2017
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

EAST ISLIP HIGH SCHOOL
ISLIP TERRACE

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Prescription filling
  • Medication dispensing
  • Proper labeling procedures
  • Ordering and stocking medications
  • Point of sale systems proficiency
  • Labeling prescriptions
  • Data entry
  • Prescription filling and labeling
  • Certified pharmacy technician (cpht)

Certification

  • CPhT - Certified Pharmacy Technician
  • IMMUNIZATION CERTIFIED Training - 2020 - NOW

Timeline

Cashier

Bed Bath & Beyond
02.2017 - 09.2020

Cashier

Kmart, Sears Holding
01.2010 - 02.2017

Pharmacy Technician

Walgreens
10.2003 - Current

High School Diploma -

EAST ISLIP HIGH SCHOOL

Similar Profiles

CREATE PROFILE
Kirsten Degen