Kirsten Fletcher
Independence,LA
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Professional and reliable event professional with hands-on experience in event setup, coordination, and guest service. Skilled in logistics, problem-solving, and maintaining high standards in fast-paced environments. Strong focus on teamwork, adaptability, and achieving successful outcomes. Recognized for excellent communication, organizational skills, and proactive approach to meeting diverse event needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Lama"s Poboys
Hammond, LA
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Event Worker
Ponchatoula Area Recreational District Park
Ponchatoula, LA
01.2015 - Current
- Optimized venue logistics for smooth event flow and positive attendee feedback.
- Maintained and distributed information for functions and events.
- Assisted event manager in achieving revenue goals set for events and catering.
- Created, maintained and distributed event orders.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Helped organize and manage successful events with attendance of over 1000 people.
Education
High School Diploma -
Southeastern Louisiana University
Hammond, LA05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Professional appearance
- Basic life support
- Vital signs monitoring
- Emergency medical care
- Airway management
Certification
- Licensed EMR
Languages
English
Native or Bilingual
Timeline
Server
Lama"s Poboys
09.2024 - Current
Event Worker
Ponchatoula Area Recreational District Park
01.2015 - Current
High School Diploma -
Southeastern Louisiana University