Kirsten Freitas
Humble
Summary
Dynamic professional recognized for exceptional team-building and project management abilities, adept at fostering collaboration across diverse personalities. Proven track record of cultivating strong relationships that drive impressive results and enhance team performance. Highly organized and skilled in managing multiple projects simultaneously, ensuring meticulous attention to detail and accuracy. Expertise in effective task prioritization to consistently meet deadlines and exceed expectations.
Overview
8
8
years of professional experience
Work History
Server
Fountainwood at Lake Houston Senior Living
11.2025 - Current
- Reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Sales Associate
Joes Blues
06.2023 - 08.2025
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Managed returns, exchanges and refunds in accordance with store policy.
Personal Nanny of an Infant
Bridgette Bowen
08.2023 - 05.2024
- Provided care for a 3 week old up until she was 2 years old provided meals, cleaning, bathing, and daily outings.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Taught children everyday skills and language.
Child Care Worker, Assistant
Misha Shimek
01.2018 - 2022
- Provided assistance with provision of care for adolescents and toddlers in the daycare setting. Duties included feeding, bathing, engagement of learning activities, and maintaining a safe environment.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Education
High School Diploma -
Atascocita
01.2024
Skills
- Customer engagement
- Positive and professional
- Complex Problem-solving
- Time management
- Written and oral communication skills
- Meeting deadlines
- Relationship building
- Conflict resolution
- Exceptional customer service
Timeline
Server
Fountainwood at Lake Houston Senior Living
11.2025 - Current
Personal Nanny of an Infant
Bridgette Bowen
08.2023 - 05.2024
Sales Associate
Joes Blues
06.2023 - 08.2025
Child Care Worker, Assistant
Misha Shimek
01.2018 - 2022
High School Diploma -
Atascocita