Kirsten Goodenough
Mobile
Summary
Dynamic server with a proven track record at Cotton Row, excelling in customer service and order management. Recognized for enhancing guest satisfaction through effective communication and adaptability. Skilled in training new team members and maintaining high standards during peak hours, ensuring a memorable dining experience.
Overview
2
2
years of professional experience
Work History
Server
Cotton Row
08.2022 - 05.2024
- Provided exceptional customer service, ensuring guest satisfaction and repeat patronage.
- Managed food and beverage orders efficiently, maintaining high standards of quality and presentation.
- Collaborated with kitchen staff to ensure timely delivery of meals during peak hours.
- Assisted in training new team members on menu offerings and service protocols.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Adapted quickly to changing environments and customer needs during busy shifts.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
High School Diploma -
Grissom High
Huntsville, Al05-2023
Skills
- Customer service
- Order management
- Menu knowledge
- Team collaboration
- Training assistance
- Time management
- Multitasking capabilities
- Guest satisfaction
- Communication skills
- Adaptability to change
Timeline
Server
Cotton Row
08.2022 - 05.2024
High School Diploma -
Grissom High