Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessAnalyst

Kirsten Linares

11465 Nw 88 Ct,FL

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

2026
2026
years of professional experience

Work History

Front Desk Receptionist

Anna Villas
2024 - 10.2025
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Scheduled, coordinated and confirmed appointments and meetings.

Top Level Performance

Janice Lopez
10.2022 - 2023
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked effectively in fast-paced environments.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Front Desk Receptionist

B And G Office
01.2020 - 01.2023
  • Handle high volume of incoming calls and client walk-ins with professionalism
  • Streamlined office scheduling, increasing efficiency by 20%
  • Established new office supply system, reducing costs by 15%

Office Administrator

Fg Wilson
05.2018 - 12.2019
  • Managed phone calls, emails, and visitor interactions, improving customer satisfaction by 30%
  • Prepared reports and handled basic accounting tasks
  • Supported a team of 15 by maintaining organized files and schedules

Front Desk Agent

Hilton Garden Inn Hotel
04.2015 - 2017
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.

Education

High School Diploma -

Florida International University
Miami, FL
06.2020

High School Diploma -

Coral Gables High School
Miami, FL
06.2013

Skills

Basic accounting

Customer service

Microsoft Office Suite

Task prioritization

Languages

Spanish
Full Professional

Timeline

Top Level Performance

Janice Lopez
10.2022 - 2023

Front Desk Receptionist

B And G Office
01.2020 - 01.2023

Office Administrator

Fg Wilson
05.2018 - 12.2019

Front Desk Agent

Hilton Garden Inn Hotel
04.2015 - 2017

Front Desk Receptionist

Anna Villas
2024 - 10.2025

High School Diploma -

Florida International University

High School Diploma -

Coral Gables High School
Kirsten Linares