Kirsten McAfee
Summary
Dedicated professional with a background in early childhood education, in-home childcare, and patient services. Skilled in communication, organization, multitasking, and relationship-building. Supports children’s growth and development while delivering compassionate care to families and patients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Washington University
Saint Louis, Missouri
10.2025 - Current
- Managed patient registration processes and verified insurance information efficiently.
- Assisted patients with scheduling appointments and coordinating referrals seamlessly.
- Handled patient inquiries and resolved issues with professionalism and care.
- Utilized electronic health record systems for accurate data entry and retrieval.
- Applied HIPAA privacy and security regulations while handling patient information.
- Scanned documents into electronic medical records system.
- Answered phones promptly in a professional manner.
Nanny
The Lohnes Family
Kirkwood , Missouri
06.2020 - Current
- Supervised daily activities and playtime for children of diverse ages.
- Prepared nutritious meals and snacks catering to children's dietary needs.
- Communicated regularly with parents regarding children's progress and behavior.
- Assisted with homework and provided support for school projects.
- Developed routines to ensure structure in daily schedules for children.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Transported children to school, extracurricular activities, and appointments when needed.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Lead Preschool Teacher
Cadence Academy Preschool
Chesterfield, Missouri
01.2019 - 06.2022
- Developed engaging lesson plans for diverse preschool age groups.
- Fostered a nurturing environment to support children's emotional and social growth.
- Collaborated with parents to maintain open communication about children's progress.
- Guided classroom activities to promote hands-on learning experiences.
- Managed daily classroom operations and ensured a safe learning environment.
- Implemented developmentally appropriate practices aligned with early education standards.
- Planned and implemented developmentally appropriate activities to meet the physical, emotional, intellectual and social needs of children.
- Assisted in developing lesson plans that incorporated reading, writing, math, science and art into daily activities.
- Updated daily bulletin board with children's artwork and accomplishments.
- Taught children foundational skills in colors, shapes and letters.
Nanny
The Tang Family
Creve Coeur, MO
07.2017 - 01.2019
- Supervised daily activities and playtime for children of diverse ages.
- Prepared nutritious meals and snacks catering to children's dietary needs.
- Organized educational games and activities to promote learning and development.
- Maintained a safe and clean environment for children to explore freely.
- Communicated regularly with parents regarding children's progress and behavior.
- Assisted with homework and provided support for school projects.
- Developed routines to ensure structure in daily schedules for children.
- Fostered positive relationships with children through nurturing interactions.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
Education
Associate of Arts -
Saint Louis Community College
St. Louis, MO12-2026
Skills
- Appointment scheduling
- Patient registration
- Patient flow management
- HIPAA compliance
- Healthcare regulations
- Information collection
- Customer follow-up
- Medical terminology
- Data entry
- Communication skills
- Effective listening
- Conflict resolution
- Time management
- Empathy and compassion
- Child development
- Parent communication
- Curriculum planning
- Empathy and compassion
Certification
- CPR and First Aid Certified
Timeline
Patient Access Representative
Washington University
10.2025 - Current
Nanny
The Lohnes Family
06.2020 - Current
Lead Preschool Teacher
Cadence Academy Preschool
01.2019 - 06.2022
Nanny
The Tang Family
07.2017 - 01.2019
Associate of Arts -
Saint Louis Community College