Kirsten Tate
Memphis,Tennessee
Summary
Accomplished assistant manager with 5 years of experience in the food service industry, specializing in customer service and team leadership. Proven ability to enhance operational efficiency and foster a positive work environment. Skilled in supervising staff and providing exceptional support to customers, with a strong foundation in communication and problem-solving. Currently pursuing further education in teaching to expand expertise in educational settings. Authorized to work in the US for any employer.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Domino's
Collierville, TN
06.2021 - 07.2025
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Led team in daily operations, ensuring efficient service delivery and high customer satisfaction.
Barista
Krispy Kreme
Memphis, TN
05.2020 - 06.2021
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Currently Enrolled - Education
University of Memphis
Memphis, TN05-2028
High school diploma -
Collierville High School
Memphis, TN02-2024
Skills
- Restaurant management
- Supervising experience
- Food service
- Call center
- Management
- Sales monitoring
- Teacher support
- Group and individual instruction
- Customer service
Accomplishments
- Supervised team of 30+ staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Assistant Manager
Domino's
06.2021 - 07.2025
Barista
Krispy Kreme
05.2020 - 06.2021
Currently Enrolled - Education
University of Memphis
High school diploma -
Collierville High School