Kirsten Woodard
Summary
Capable Bartender/ Server, passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in fast-paced and dynamic establishments.
Overview
11
11
years of professional experience
Work History
Landscaping Laborer
Self-employed
05.2013 - 09.2014
- Uphold the landscaping design and ensure plant growth
- Remove weeds and dead plants
- Trim overgrown limbs, hedges and leaves
- Plant new decorative bushes, flowers, plants and shrubs
- Experienced in operating a variety of garden tools and machines
Hostess/Restaurant Server
Mongolian Grill
08.2015 - 08.2016
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Bartender/Certified Server Trainer
Fox & Hound Bar & Grille
08.2016 - 04.2020
- Served high customer volumes during special events, nights, and weekends
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls
- Maintained secure cash drawers. promptly resolving discrepancies for accuracy
- Assisted servers with specialty drink orders by preparing on-demand items with little to no delay
- Kept alcoholic beverages well-stocked and organized to meet demands
- Applied excellent organizational and multitasking abilities to handle customer's, team, and business needs while avoiding unnecessary delays or errors
- Performed complete opening and closing shift duties to keep restaurant working efficiently and teams ready to meet customer needs
Server
Rip Rap Roadhouse
06.2020 - Current
- High quality customer service to large amounts of customers
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Associate of Arts - Psychology
Sinclair Community College
Dayton, OH05.2020
Skills
- Performance Improvement
- High-Volume Dining
- Responsible Alcohol Service
- Menu Memorization
- Order Accuracy
- Banquet Coordination
- Attention To Detail
References
Kevin Ingersoll
Rip Rap Roadhouse General Manager
(937) 236-4329
Dawn Lawhorn
Rip Rap Roadhouse Front-of-House/ Shift Manager
(937) 236-4329
Timeline
Server
Rip Rap Roadhouse
06.2020 - Current
Bartender/Certified Server Trainer
Fox & Hound Bar & Grille
08.2016 - 04.2020
Hostess/Restaurant Server
Mongolian Grill
08.2015 - 08.2016
Landscaping Laborer
Self-employed
05.2013 - 09.2014
Associate of Arts - Psychology
Sinclair Community College
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