Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kirstine Galan

Rusk,Tx

Summary

To leverage my strong organizational skills, knowledge, and extensive experience in public services to effectively support and advocate for clients/ patients ensuring they receive the resources needed with quality and accuracy.

Overview

14
14
years of professional experience

Work History

Patient Access Representative

Christus Health
05.2025 - 04.2026
  • Checking in/out Patients, assisting patients with needs and inquiries regarding insurance and billing, data entry using EPIC, Teams, Microsoft, INFOR, OneSource.

Corrections Officer V

Texas Department of Criminal Justice
04.2015 - 05.2024
  • Supervising activities, enforcing rules, policies, and regulations.

Customer Service Professional II

Cocentrix, Inc.
10.2012 - 04.2015
  • Providing clients with excellent customer service via telephone and computer applications.

Education

Diploma - undefined

Rusk High School
Rusk, Tx

Skills

  • Data entry, Attention to detail ,conflict resolution, Active listening,Adhering to schedule, policies, procedures, and regulations Effective oral and written communication Effective decision making and sound judgement Excellent customer service Multi-tasking, prioritizing, and meeting deadlines HIPPA compliance , Medical Terminology, Patient Registration, Healthcare documentation, Adaptability

Timeline

Patient Access Representative

Christus Health
05.2025 - 04.2026

Corrections Officer V

Texas Department of Criminal Justice
04.2015 - 05.2024

Customer Service Professional II

Cocentrix, Inc.
10.2012 - 04.2015

Diploma - undefined

Rusk High School
Kirstine Galan