Kirstyn Rosenau
Gillette,WY
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
7
7
years of professional experience
Work History
Receptionist
Rock Writinz
11.2021 - Current
- Handled assignments independently with good judgement and critical thinking skills.
- Compiled information from files and research to satisfy information requests.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
Manager
Beaches Beauty Supply
11.2018 - 01.2020
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Controlled costs to keep business operating within budget and increase profits
Assistant Manager
Expresso Lube
02.2016 - 10.2018
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Collaborated with cafe management to design and implement promotional strategies for cafe items.
Education
High School Diploma -
Gillette College
Gillette, WY05.2018
Skills
- Telephone Skills
- Store Opening and Closing
- Product and Service Sales
- Goals and Performance
Timeline
Receptionist
Rock Writinz
11.2021 - Current
Manager
Beaches Beauty Supply
11.2018 - 01.2020
Assistant Manager
Expresso Lube
02.2016 - 10.2018
High School Diploma -
Gillette College
Similar Profiles
Ashton FisherAshton Fisher
Elementary School Teacher at Castle Rock Christian Learning Center @ The RockElementary School Teacher at Castle Rock Christian Learning Center @ The Rock
Barbara HembrookBarbara Hembrook
Dietary Aide at Rock County/Rock HavenDietary Aide at Rock County/Rock Haven
Tabitha ScrogginsTabitha Scroggins
Assistant Principal at North Little Rock Academy - North Little Rock School DistrictAssistant Principal at North Little Rock Academy - North Little Rock School District
Paul DavisPaul Davis
Tool Hand at Bionic EnergyTool Hand at Bionic Energy
Mark RennerMark Renner
Part Time Shop Mechanic at Campbell County Fire DepartmentPart Time Shop Mechanic at Campbell County Fire Department