Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Kisha Jordan

Clarks,LA

Summary

Hardworking PBX Operator with a commitment to ensuring exceptional customer service. Dedicated to driving process improvements through streamlining systems. Proven strengths in MS Office and Quickbooks. Friendly and service-oriented PBX Operator with 5+ years of progressive employment in fast-paced settings. Handles 10+ calls per day with a polite and helpful demeanor. Adept with coordinating complex calendars and schedules.

Overview

14
14
years of professional experience

Work History

Administrative Assistant

Better House Builders
Pearland, TX
08.2013 - 07.2016

Data Entry

MS Office Knowledge

Estimates

Payroll


Dock Worker

Aeroframe Services
Lake Charles, United States
05.2004 - 10.2013

Inputting Aircraft Repair Reports into to the computer system

Communicating with Customers. Aircraft Mechanics. and Managers


PBX Operator

Lake Charles Memorial Health System
Lake Charles, United States
02.2016 - 02.2017

Scheduling Employees

Answering and transferring calls

Calling Codes within the hospital.

Cleaning the Office

Customer Service Representative

State Farm Agent
Richmond, TX
07.2017 - 10.2017

Answering Calls/ Transferring Calls

Taking payments and Entering in te system

Scheduling Appointments

PBX Operator

Lake Charles Memorial Health System
Lake Charles, United States
10.2017 - 05.2018

Answering/ Transferring calls

Calling out Codes

Scheduling Employees

Cleaning Office

Education

High School Diploma -

Lagrange High School
Lake Charles, LA

Bachelor of Theology - Theology

Lords Outreach School of Theology
Lake Charles, LA
08.2016

Skills

  • Strong Telephone Etiquette
  • Operating Telephones
  • Switchboard Operations
  • Accounts Payable and Accounts Receivable
  • Supply Restocking
  • Switchboard Management
  • Personnel Management
  • Verbal And Written Communications
  • Problem Identification And Resolution
  • Shift Work
  • Typing Skills Of [Number] Wpm
  • Clerical Duties
  • Effective Communication Skills

Hobbies

I enjoy communicating wit people, making sure they are completely satisfied and truly understands everything ay hand. I love going to church and Minister and singing. I love learning New things on my own or from others.

Timeline

PBX Operator

Lake Charles Memorial Health System
10.2017 - 05.2018

Customer Service Representative

State Farm Agent
07.2017 - 10.2017

PBX Operator

Lake Charles Memorial Health System
02.2016 - 02.2017

Administrative Assistant

Better House Builders
08.2013 - 07.2016

Dock Worker

Aeroframe Services
05.2004 - 10.2013

High School Diploma -

Lagrange High School

Bachelor of Theology - Theology

Lords Outreach School of Theology

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Kisha Jordan