Kishawn Pittman
Augusta,GA
Summary
Dynamic store manager with a history of enhancing customer satisfaction and driving sales growth. Skilled in team leadership, dispute resolution, and fostering customer loyalty. Dedicated to continuous learning and professional development.
Overview
7
7
years of professional experience
Work History
Assistant Manager
RENT-A-CENTER
ATLANTA, GA
01.2023 - Current
- Manage store operations, sales performance, customer service, and inventory management. Provide daily team meetings and sales training to increase product knowledge, techniques to reach daily targets. Perform daily financial reporting and cash handling. Manage shipping/receiving and route development for efficient inventory management. Initiate staging and presentation demo for new product line.
- Achieved 25% increase in upselling.
- 15% increase of Customer retention and contract extension.
- Reduced employee turnover.
Package Handler
FEDEX
ATLANTA, GA
05.2024 - 05.2025
- Efficiently sort and organize packages for delivery routes. Manage loading/unloading of packages and bulk items. Operate conveyor system and ensure procedural compliance. Provide tracking and inventory management to ensure accurate product delivery.
Assistant Manager
DOLLAR GENERAL
VALDOSTA, GA
12.2022 - 06.2023
- Managed retail operations, cash handling, inventory and team development. Provided excellent customer service and fostered an environment of customer loyalty. Reduced shrink and product loss with accurate inventory and tracking. Managed merchandising and monthly product promotions. Trained new hires and provided team development.
Correctional Officer
VALDOSTA STATE PRISON
VALDOSTA, GA
04.2022 - 10.2022
- Managed institutional rules and regulations with integrity and impartiality. Directed safety and security of inmates and staff. Conducted thorough inspections and searches to prevent contraband into facility. Collaborated with multidisciplinary teams to resolved conflicts and mitigate risks. Perform investigative dispute inquires and enforce procedural guidelines.
- Received the Leadership award from Valdosta Department of Corrections
Sales Associate / Delivery Driver
RENT-A-CENTER
FAYETTEVILLE, NC
02.2020 - 01.2022
- Provide excellent customer service to increase sales and provide product knowledge. Manage inventory and scheduling for customer deliveries and stocking. Perform route planning for customer deliveries and tracking. Deliver and install customer merchandise accurately with premium customer service and satisfaction. branding and cross-media advertising techniques.
- Developed corporate relationships through diligent cold calling, account retention strategies, and B2B sales efforts.
Cashier
Walmart
Jonesboro, AR
04.2018 - 04.2020
- Processed customer transactions with accuracy and efficiency.
- Maintained organized checkout area to improve customer experience.
- Assisted customers with product inquiries and payment options.
- Managed cash register operations, ensuring balanced cash drawers at shift end.
- Trained new staff on register procedures and customer service standards.
- Worked flexible schedules and extra shifts to support business needs.
Education
B.S. - Health and Human Sciences in Psychology
Arkansas State University
Jonesboro, AKundefined
Westover High School
Fayetteville, NCSkills
- Store Management
- Sales Planning
- Customer Service Excellence
- Inventory/Shrink
Timeline
Package Handler
FEDEX
05.2024 - 05.2025
Assistant Manager
RENT-A-CENTER
01.2023 - Current
Assistant Manager
DOLLAR GENERAL
12.2022 - 06.2023
Correctional Officer
VALDOSTA STATE PRISON
04.2022 - 10.2022
Sales Associate / Delivery Driver
RENT-A-CENTER
02.2020 - 01.2022
Cashier
Walmart
04.2018 - 04.2020
B.S. - Health and Human Sciences in Psychology
Arkansas State University
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Westover High School