KIT OLMSTED
Amazon Logistics (Last Mile Warehouse)
Pittsburgh,USA
1
Certification
4
years of professional experience
Offering strong leadership qualities with readiness to learn and develop in dynamic environments. Brings ability to quickly grasp new concepts and implement effective strategies for team management and customer satisfaction. Ready to use and develop problem-solving and communication skills in Operations Manager role.
Work History
Area Manager II, Operations
2 Years 2 Months- Started as L4 Area Manager in Upstate New York region, promoted to L5 Area Manager II in December of 2025 within same region
- Stretches operational excellence across multiple sites on short term assignments
- Calculates headcount needs, analyzing rates/productivity in relation to cost and quality metrics
- Deep diving station misses through bridging and analyzing data in Perfect Mile database
- Mentoring Process Assistants; conducting monthly and weekly check-ins
- Assisting sortation shift with in-bound dock and floor management, conducting coaching conversations with Associates as well as managing induction flow and work in progress (KPI dashboards)
- Works with cross functionally with safety, fleet, and Human Resources teams on continuous improvement of processes and associate experiences
- Leads sustainability and inclusion committees at site level
Catering Staff Member
5 Months- Assisted management in cost-saving project by implementing in-house label and sticker printing
- Created in-house stickers in Primera Pro software which brought cost per unit down from .25 to .05 per sticker
- Offered salaried management role/promotion at company within 3 months of start date
- Created onboarding videos for new employees to effectively use in-house sticker printer and troubleshoot common errors
- Provided catering services for events, ensuring quality and customer satisfaction.
Activity Supervisor
1 Year 4 Months- Led event organization and staff communication to ensure successful execution of activities
- Managed equipment and supply evaluation based on projected participation to support smooth operations
- Developed daily analytics reports and communicated findings to inform administrative decisions
Education
B.A. - Interpersonal and Organizational Communication Studies, History Minor
- Lambda Pi Eta Inductee, Communications Honorary Society
- Co-Founder of LGBTQ+ Student-Athlete Affinity Group
- Member of the Richard A. Baddour Leadership Academy
- Division I Student Athlete – Varsity Field Hockey
- Atlantic Coast Conference Academic Honor Roll
- National Championships: 2019, 2020 | Atlantic Coast Conference Championships: 2019, 2020, 2021
Skills
Operations management
Cost control
Process improvement
Data analysis
Team development
Cross-functional collaboration
Staff management
Relationship building and management
Certification
Hazardous Waste Shipper | Amazon LLC | UPNY | April 2025, ITOL/Kaizen | Amazon LLC | UPNY | April 2025
Timeline
Area Manager II, Operations
Amazon Logistics (Last Mile Warehouse)
07.2024 - CurrentRead More
Catering Staff Member
Brandwein’s Bagels
01.2024 - 06.2024Read More
Activity Supervisor
Carrboro Recreation, Parks, and Cultural Resources
02.2023 - 06.2024Read More
University of North Carolina at Chapel Hill
B.A. from Interpersonal and Organizational Communication Studies, History Minor
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