Overview
Work History
Education
Skills
Timeline
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Ryan Monast

Tiverton,RI

Overview

8
8
years of professional experience

Work History

Area Manager II, Operations

Amazon
06.2021 - Current
  • Led a team of 50+ personnel in Outbound Operations fostering a positive work environment. Employee connection scores improved from 73% favorable to 98% favorable during tenure.
  • Oversaw operations metrics ensuring established schedules are kept in a fast paced and stressful environment. Proven track record to problem solve and course correct to ensure tight deadlines are met.
  • Organized weekly meetings and detailed reports on pick rate performance for peers and higher level management. Collaborated with peers and other stakeholders to implement actions, improving rate performance by 26%.
  • Analyzed multiple performance and quality metrics to identify areas of opportunity and developed process improvements. Results include an increase by 57% overall in shift productivity.
  • Onboarded and mentored 4 newly promoted managers and maintained frequent meetings with process assistants on career development and expectations.

Combat Engineer

United States Marine Corps
01.2016 - 01.2022
  • Maintained inventory records over hundreds of individual parts tools and supplies as well as maintaining operation security to all confidential information.
  • Managed and supervised a team of 3-12 Personnel fostering a culture of teamwork, discipline and attention to detail.
  • Collaborated with cross-functional teams to troubleshoot and resolve various challenges.
  • Adapted quickly to rapidly changing situations, demonstrating resilience and problem-solving skills under pressure.

Manager

South Kingston Cinemas
10.2018 - 10.2020
  • Control costs by reviewing portion control and quantities of preparation; minimizing waste and ensuring high quality.
  • Develop and implement a staffing plan and schedule for daily operations.
  • Completion of virtually all administrative tasks including scheduling, expense reports, payroll, travel, and event planning.
  • Coordinate with various vendors and establishments for events and marketing for theater.
  • Scheduled and conducted quarterly inventory audits to maintain 100% inventory accuracy.

Education

Bachelor of Arts - History, Film/Media (Double Major)

University of Rhode Island
Kingston, RI

Skills

  • Microsoft Word and Excel
  • Performance Management
  • Cross-Functional Collaboration
  • Project Planning
  • Staff Development
  • Supervision and leadership
  • Communication
  • Organization

Timeline

Area Manager II, Operations

Amazon
06.2021 - Current

Manager

South Kingston Cinemas
10.2018 - 10.2020

Combat Engineer

United States Marine Corps
01.2016 - 01.2022

Bachelor of Arts - History, Film/Media (Double Major)

University of Rhode Island
Ryan Monast