Restaurant Hostess
Bay Mills Resort & Casino
Brimley
06.2023 - 08.2023
- Accepted payments from guests for dine-in and take-out foods.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Coordinated dining room staff workflow to foster prompt and courteous service.
- Adhered to all safety regulations set forth by the restaurant management team.
- Greeted customers and escorted them to their tables.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Assisted staff by serving food and beverages or bussing tables.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
