Kivrin Glassco
North Logan
Summary
Passionate and outgoing woman with experience in various job fields. Thrives on human connection and problem solving. Dedicated to people, dedicated to the work, and adaptable to any situation.
Overview
5
5
years of professional experience
Work History
Cashier
Smith's Marketplace
Logan, UT
09.2023 - 04.2026
- Processed transactions efficiently using point-of-sale systems to ensure accuracy.
- Engaged in a collaborative work environment, sharing best practices and customer service strategies with new hires.
- Assisted in maintaining store organization and presentation, contributing to visual merchandising standards.
- Provided training to new associates.
- Built positive relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Remained flexible and adaptive when store objectives changed or customer needs shifted.
HealthTech Consultant
R&D HealthTech
Online
12.2023 - 04.2025
- Conducted regular online check-ins of at-home health patients to track progress and identify needs.
- Tracked and logged all changes to patient charts, systematically inputting information into insurance database to support efficient billing operations.
- Streamlined communication between doctor and patient, ensuring timely delivery of critical messages.
- Coordinated efforts with team members to improve project workflows and ensure solution accuracy.
Assistant Manager
Claire's Boutique
St. George, UT
12.2022 - 06.2023
- Directed visual merchandising efforts, creating engaging displays that increased foot traffic.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Monitored store promotions and communicated relevant information to customers effectively.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Horseback Riding Instructor
Keystone Equestrian
Bluffdale, UT
02.2021 - 07.2022
- Developed customized lesson plans to meet individual student needs and skill levels.
- Instructed students in riding techniques, safety protocols, and horse care practices.
- Evaluated rider progress and provided constructive feedback to enhance performance.
- Coordinated group lessons and maintained a safe, engaging learning environment.
- Maximized student potential by setting achievable goals and continuously monitoring progress throughout each session.
- Diffused potentially dangerous situations between horses and students with practices instilled through experience and repetition.
- Fostered a supportive learning atmosphere by addressing individual rider concerns and answering questions thoroughly.
Education
Associate of Arts - Cultural Anthropology
Utah State University
Logan, UT05-2026
No Degree - Archaeology/Anthropology
University of Malta
Malta06-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Conflict resolution
- Punctuality
- Adaptability
Timeline
HealthTech Consultant
R&D HealthTech
12.2023 - 04.2025
Cashier
Smith's Marketplace
09.2023 - 04.2026
Assistant Manager
Claire's Boutique
12.2022 - 06.2023
Horseback Riding Instructor
Keystone Equestrian
02.2021 - 07.2022
Associate of Arts - Cultural Anthropology
Utah State University
No Degree - Archaeology/Anthropology
University of Malta