Kiwane Crowder
Phoenix,AZ
Summary
Quality-focused Data Entry Clerk experienced in data processing, coding and transcription. Skilled at entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others.
Overview
6
6
years of professional experience
Work History
Data Entry Specialist
Fullscript Distribution Center
Phoenix, AZ
2022.07 - Current
- Assisted in manufacturing processing for shipping and labeling.
- Organized and stored products in appropriate categories and shelves.
- Used technology to locate products throughout the warehouse.
- Occasionally provided administrative support.
Customer Service Representative
AT&T Inc
2022.04 - 2022.10
- Generated sales lead and met sales targets.
- Assisted customers with products, services, purchases, and bill payments.
- Processed customer accounts and kept records of customer interactions.
- Answered high volume inbound calls.
Field Collector
Primer Lab Solutions
2021.08 - 2022.04
- Verified patient demographics and checked patients in the laboratory.
- Managed delinquent accounts and problem solved customer complaints.
- Prepared weekly reports and identified potential risks and trends.
Retail Sales Associate
Nordstrom, Inc
2020.12 - 2021.08
- Greeted customers, answered questions, and provided product information to enhance shopping experience.
- Greeted customers, effectively answered questions, and provided product information.
- Resolved customer complaints and issues to ensure satisfaction and loyalty.
- Processed purchases and returns.
- Processed purchases and returns to maintain efficient transaction flow.
Education
Bachelor of Arts -
Wheelock College
Associate of Arts - Business
Joliet Junior College
Skills
- Customer service
- Sales
- Effective Communication
- Time Management
- Microsoft Suite (Office, Excel, Word)
Areas Of Expertise
Customer service, Sales, Effective Communication, Time Management, Microsoft Suite (Office, Excel, Word)
Timeline
Data Entry Specialist
Fullscript Distribution Center
2022.07 - Current
Customer Service Representative
AT&T Inc
2022.04 - 2022.10
Field Collector
Primer Lab Solutions
2021.08 - 2022.04
Retail Sales Associate
Nordstrom, Inc
2020.12 - 2021.08
Bachelor of Arts -
Wheelock College
Associate of Arts - Business
Joliet Junior College