KIYA LANDERS
Plano
Summary
Dynamic professional with extensive experience at Five Star Ford Dallas, excelling in title processing and customer service. Proven ability to ensure documentation accuracy and legal compliance while effectively collaborating with teams. Recognized for problem-solving aptitude and organizational skills, consistently delivering exceptional results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
TITLE CLERK
FIVE STAR FORD DALLAS
DALLAS
11.2023 - Current
- Coordinated with other departments to resolve issues related to titling process.
- Researched customer inquiries regarding title information.
- Assisted customers with questions about the titling process or fees associated with it.
- Verified accuracy of title documents for completeness and correctness.
- Ensured that all necessary paperwork was completed correctly prior to closing out a transaction.
- Performed data entry of vehicle information into system for registration purposes.
- Processed applications for new titles, transfers and duplicate titles.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
BARTENDER
Saltgrass Steakhouse
FARMERS BRANCH
06.2023 - 11.2023
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Performed opening and closing duties including restocking supplies.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Assisted in setting up the bar for service shift.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided excellent customer service.
Healthcare Worker
RED RIVER HEALTH CARE
Sulphur Springs
07.2021 - 05.2023
- Assessed patient needs by conducting physical exams and reviewing medical history records.
- Developed strong relationships with patients by providing emotional support during difficult times.
- Documented all patient information accurately according to established protocols.
- Administered medications as prescribed by physician and monitored for effectiveness.
- Performed vital signs assessments such as blood pressure, temperature, pulse, respiration rate, and weight.
Office Assistant
FRAMEWORKS CONSTRUCTION
LANCASTER
10.2019 - 05.2021
- Answered phone calls and directed them to appropriate personnel.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Managed inventory of office supplies and placed orders when needed.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Managed daily office operations and maintained a clean and efficient workspace.
Education
EMT-B - Emergency Medicine
RC HEALTH SERVICES
Richardson, TX12-2024
High School Diploma -
QUARTZ HILL HIGH SCHOOL
Lancaster, CA06-2020
Skills
- Customer service
- Microsoft Excel
- Documentation accuracy
- Title processing
- Team collaboration
- Title research
- Document review
- Legal compliance
- Accuracy and precision
- Notary public
- Verification
- Problem-solving
- Critical thinking
- Reliability
- Multitasking
- Problem-solving aptitude
- Organizational skills
- Excellent communication
Timeline
TITLE CLERK
FIVE STAR FORD DALLAS
11.2023 - Current
BARTENDER
Saltgrass Steakhouse
06.2023 - 11.2023
Healthcare Worker
RED RIVER HEALTH CARE
07.2021 - 05.2023
Office Assistant
FRAMEWORKS CONSTRUCTION
10.2019 - 05.2021
EMT-B - Emergency Medicine
RC HEALTH SERVICES
High School Diploma -
QUARTZ HILL HIGH SCHOOL
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