Kiya Peoples
Cedar Park,TX
Summary
Dynamic professional with extensive experience in multitasking and maintaining composure in diverse situations. Strong computer proficiency and collaboration skills enhance effectiveness in administrative and customer service roles. Proven track record in financial management and hospitality operations, consistently achieving high levels of guest satisfaction. Highly organized and adaptable, excelling in fast-paced, high-pressure environments.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
InTown Suites
Austin, TX
01.2025 - 06.2025
- Greeted and welcomed visitors in a professional manner, while managing multiple tasks simultaneously.
- Managed incoming calls, directing them to appropriate staff members, or taking detailed messages as necessary.
- Processed payments received from customers via cash or credit card transactions accurately, and efficiently.
- Maintained an organized front desk area, ensuring all forms were up to date and available for visitors.
- Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously.
Sales Associate
Victoria's Secret & PINK
Austin, TX
02.2024 - 08.2024
- Kept the work area clean, organized, and free of clutter at all times.
- Operated the cash register and POS to handle purchases, refunds, and exchanges for customers.
- Developed an in-depth understanding of the product line, and was able to effectively communicate features and benefits to customers.
- Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges, and security practices.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves, and taking inventory.
Cashier
Walmart
Pflugerville, TX
05.2022 - 03.2023
- Operated the cash register and accurately processed payments, returns, and exchanges.
- Maintained cleanliness of the checkout area by cleaning counters, shelves, and windows.
- Performed opening and closing procedures, such as counting the cash register, restocking, and cleaning.
- Provided customers with product information, and responded to inquiries courteously and promptly.
- Resolved customer complaints in a timely and professional manner.
Stock Room Associate
CROCS
Round Rock, TX
04.2021 - 04.2023
- Processed refunds, returns, and exchanges in accordance with company policy.
- Performed daily inventory checks and restocking duties according to company guidelines.
- Participated in regular staff meetings to discuss new products and promotions.
- Followed safety procedures for handling hazardous materials, such as cleaning chemicals or sharp objects.
- Maintained supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
Education
High School Diploma -
Stony Point High School
Round Rock, TXSkills
- Customer service
- Cash handling
- Telephone etiquette
- Appointment scheduling
- Payment processing
- Inventory management
- File organization
- Filing and sorting
- Administrative skills
- Data entry
- Front office management
Timeline
Front Desk Receptionist
InTown Suites
01.2025 - 06.2025
Sales Associate
Victoria's Secret & PINK
02.2024 - 08.2024
Cashier
Walmart
05.2022 - 03.2023
Stock Room Associate
CROCS
04.2021 - 04.2023
High School Diploma -
Stony Point High School