Kizzie Eldridge

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Maintained day-to-day classroom management and discipline to promote learning initiatives.
• Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.

I wasn't able to finish school due to health problem.

• Honoree of National Honor Society and PTK Honor Society
• Dean's List [Spring Semester 2022,2023]
• GPA 3.6
• Ranked in Top 10% of class

• Honoree of National Honor Society and PTK Honor Society
• GPA 3.7
• MCC Foundation DEST 7 Scholarship Recipient