KIZZIRE SMITH
Killeen,TX
Summary
Hardworking and dependable professional seeking a Shipping Clerk or Warehouse Associate position. Experienced in fast-paced work environments requiring accuracy, organization, documentation, computer skills, customer service, and the ability to follow established procedures. Strong attention to detail with the ability to manage multiple priorities, maintain accurate records, meet productivity expectations, and work effectively as part of a team. Ready to bring a strong work ethic and willingness to learn to a warehouse, shipping, receiving, or distribution operation.
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
9
9
years of professional experience
Work History
Customer Service / Member Engagement Coordinator
MCI
Killeen, TX
05.2025 - 08.2026
- Managed multiple tasks in high-volume, fast-paced environment, ensuring timely completion of service requests.
- Communicated effectively with team members to resolve issues and ensure smooth daily operations.
- Maintained productivity and accuracy while handling a high volume of work.
- Processed and maintained accurate information in computer-based systems to support operational efficiency.
- Reviewed information carefully to ensure accuracy and completeness.
- Maintained organized records and documentation.
- Followed established procedures and company requirements.
Substitute / Support Staff
ESS
Killeen, TX
10.2024 - 08.2025
- Executed daily instructions, procedures, and operational requirements to support team objectives.
- Consistently demonstrated dependability, punctuality, and strong time management by contributing to team reliability.
- Adjusted work approach swiftly to align with changing priorities. to changing assignments and work environments.
- Executed tasks autonomously in a fast-paced environment. while also collaborating with staff and team members.
- Performed tasks independently to meet team objectives in a fast-paced environment, while also collaborating with staff and team members.
- Maintained a professional and safety-conscious work environment.
Customer Service Representative
NEXT LEVEL SWEEPS
07.2021 - 01.2025
- Communicated effectively with customers and team members to resolve issues.
- Managed multiple tasks with a focus on detail and accuracy to ensure customer satisfaction.
- Managed various responsibilities effectively in a busy environment. while maintaining attention to detail and accuracy.
- Entered, updated, and maintained accurate information in computer systems.
- Worked efficiently in a fast-paced environment while meeting daily expectations.
- Resolved customer issues through effective communication with customers and team members.
- Streamlined processes to enhance service delivery efficiency. efficiently to enhance service delivery.
Certified Nursing Assistant (CNA)
WESTIN INN
09.2019 - 07.2021
- Communicated effectively with residents, families, and staff.
- Demonstrated reliability, teamwork, patience, and professionalism in a fast-paced environment.
- Coordinated multiple responsibilities with a focus on accuracy and attention to detail.
- Maintained cleanliness and organization of work areas to ensure safety and efficiency.
- Facilitated clear communication with residents, families, and staff to enhance care and support.
- Exhibited reliability and teamwork while maintaining professionalism and patience in a fast-paced environment.
Call Representative / Collections Representative
GC SERVICES
05.2017 - 01.2018
- Updated and managed customer account information using computer systems to ensure data accuracy.
- Documented account activity and maintained comprehensive records to support operational efficiency.
- Managed high volume of customer interactions, ensuring accurate and timely responses to inquiries.
- Processed and updated customer account information using computer systems.
- Handled several tasks simultaneously to maintain workflow efficiency. and met daily productivity expectations.
- Followed company procedures and confidentiality requirements.
Education
High School Diploma -
Richard Milburn Academy
Killeen, TXSkills
- Shipping & Receiving
- Order Processing
- Inventory Support
- Packing & Labeling
- Material Handling
- Data Entry
- Recordkeeping & Documentation
- Warehouse Organization
- Computer Systems
- Quality & Accuracy
- Safety Procedures
- Time Management
- Productivity & Attendance
- Teamwork
- Customer Service
- Problem Solving
- Dependable and hardworking
- Strong attendance and time-management skills
- Fast learner and adaptable
- Excellent attention to detail
- Comfortable working in fast-paced environments
- Strong computer and data-entry skills
- Able to follow written and verbal instructions
- Able to work independently or as part of a team
- Willing to learn warehouse, shipping, receiving, and inventory systems
- Data entry
- Process optimization
- Documentation accuracy
- Record keeping
- Time management
- Adaptability skills
Timeline
Customer Service / Member Engagement Coordinator
MCI
05.2025 - 08.2026
Substitute / Support Staff
ESS
10.2024 - 08.2025
Customer Service Representative
NEXT LEVEL SWEEPS
07.2021 - 01.2025
Certified Nursing Assistant (CNA)
WESTIN INN
09.2019 - 07.2021
Call Representative / Collections Representative
GC SERVICES
05.2017 - 01.2018
High School Diploma -
Richard Milburn Academy