Summary
Overview
Work History
Education
Skills
Timeline
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KIZZY MURRAY

Wichita,Kansas

Summary

  • Customer Service Representative seeking employment.
  • Availability: All Shifts - All Days (Sunday through Saturday)

Overview

10
10
years of professional experience

Work History

Licensed Insurance Agent

HealthPlan Services
Tampa, FL
07.2022 - Current
  • Provided assistance with billing inquiries, payment processing, and customer service issues.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
  • Maintained accurate records of client information in accordance with data protection laws.

Dispatcher/Customer Service

COPS Monitoring
Lewisville, TX
01.2022 - 03.2022
  • Dispatch calls to the right authority
  • Monitor, interpret, and dispatch fire and security alarms
  • Receive emergency and non-emergency calls
  • Record and report alarm videos
  • Properly answer 2-way alarms
  • Report alarms to dealers when need to.

Purchaser

Sojourner Logistics
FORT WORTH, TX
07.2021 - 01.2022
  • Training included but is not limited to: Interact with business partners
  • Develop purchasing strategies
  • Conduct self-guided research to become familiar with products

Data Entry/Team lead/Notification Clerk

SLK Global America
DALLAS, TX
10.2014 - 05.2020
  • Training included but is not limited to: Enter accounts data by inputting alphabetic and numeric information
  • Collecting tax information for clients
  • Updating tax information
  • Maintain clients confidence and protects Operations
  • Review and correct reports from other abstractors
  • Analyze preparation of reports outlining title-related matters
  • Accounts payable and receivable
  • Handled escrow and non-escrow accounts.

Education

High School Diploma -

Wando High School
Mt. Pleasant, SC
06-1998

Skills

  • Customer service
  • Computer literacy
  • Communication skills
  • Guest services
  • Microsoft word
  • Client Account Management
  • Regulatory compliance understanding
  • Client Retention
  • Upselling
  • Customer follow-up

Timeline

Licensed Insurance Agent

HealthPlan Services
07.2022 - Current

Dispatcher/Customer Service

COPS Monitoring
01.2022 - 03.2022

Purchaser

Sojourner Logistics
07.2021 - 01.2022

Data Entry/Team lead/Notification Clerk

SLK Global America
10.2014 - 05.2020

High School Diploma -

Wando High School

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KIZZY MURRAY