KIZZY MURRAY
Wichita,Kansas
Summary
- Customer Service Representative seeking employment.
- Availability: All Shifts - All Days (Sunday through Saturday)
Overview
10
10
years of professional experience
Work History
Licensed Insurance Agent
HealthPlan Services
Tampa, FL
07.2022 - Current
- Provided assistance with billing inquiries, payment processing, and customer service issues.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Maintained accurate records of client information in accordance with data protection laws.
Dispatcher/Customer Service
COPS Monitoring
Lewisville, TX
01.2022 - 03.2022
- Dispatch calls to the right authority
- Monitor, interpret, and dispatch fire and security alarms
- Receive emergency and non-emergency calls
- Record and report alarm videos
- Properly answer 2-way alarms
- Report alarms to dealers when need to.
Purchaser
Sojourner Logistics
FORT WORTH, TX
07.2021 - 01.2022
- Training included but is not limited to: Interact with business partners
- Develop purchasing strategies
- Conduct self-guided research to become familiar with products
Data Entry/Team lead/Notification Clerk
SLK Global America
DALLAS, TX
10.2014 - 05.2020
- Training included but is not limited to: Enter accounts data by inputting alphabetic and numeric information
- Collecting tax information for clients
- Updating tax information
- Maintain clients confidence and protects Operations
- Review and correct reports from other abstractors
- Analyze preparation of reports outlining title-related matters
- Accounts payable and receivable
- Handled escrow and non-escrow accounts.
Education
High School Diploma -
Wando High School
Mt. Pleasant, SC06-1998
Skills
- Customer service
- Computer literacy
- Communication skills
- Guest services
- Microsoft word
- Client Account Management
- Regulatory compliance understanding
- Client Retention
- Upselling
- Customer follow-up
Timeline
Licensed Insurance Agent
HealthPlan Services
07.2022 - Current
Dispatcher/Customer Service
COPS Monitoring
01.2022 - 03.2022
Purchaser
Sojourner Logistics
07.2021 - 01.2022
Data Entry/Team lead/Notification Clerk
SLK Global America
10.2014 - 05.2020
High School Diploma -
Wando High School