Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aaliyah Campbell

Dillon,SC

Summary

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Store Manager

Title Max
07.2022 - Current

Managed inventory control, cash control, and store opening and closing procedures.

  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members
  • Managed over 50 customer calls per day .

Assistant Manager

Wendy's
01.2020 - 06.2022
  • Resolved customer complaints and handled refunds and returns to promote satisfaction
  • Conducted quality, timely performance feedback and performance appraisals
  • Interviewed potential job candidates and made hiring recommendations to general manager.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Managed to beat company goals by 10%

Production Worker

Perdue Chicken Plant
08.2019 - 01.2020
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Organized work to meet demanding production goals.
  • Inspected and adjusted work performed to meet expectations.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Assembled and tested various products to meet production requirements and quality control standards.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.

Personal Care Assistant

Home Health Care
02.2019 - 08.2019
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with daily living activities, running errands, and household chores.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Crew Team Member

Wendy's
08.2016 - 11.2018
    • Worked well with teammates and accepted coaching from management team.
    • Provided excellent customer service by greeting customers and meeting quality expectations.
    • Collaborated with team members to complete orders.
    • Escalated problems or complaints to relevant supervisor or manager for resolution.
    • Took orders, prepared meals, and collected payments.
    • Became familiar with products to answer questions and make suggestions.
    • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

Lake View High School
Lake View Sc
05.2016

Skills

  • Replenishment and Recovery
  • Team Leadership
  • Store Opening and Closing Procedures
  • Goals and Performance
  • Customer Service
  • Product and Service Sales
  • Verbal and Written Communication

Certification

Medical Administrative Assistant

Serve Safe

CPR

Timeline

Store Manager

Title Max
07.2022 - Current

Assistant Manager

Wendy's
01.2020 - 06.2022

Production Worker

Perdue Chicken Plant
08.2019 - 01.2020

Personal Care Assistant

Home Health Care
02.2019 - 08.2019

Crew Team Member

Wendy's
08.2016 - 11.2018

High School Diploma -

Lake View High School
Aaliyah Campbell