Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
StoreManager
Leslie Bethel

Leslie Bethel

Luxury Beauty Business Manager
New York,NY

Summary

LUXURY BEAUTY BUSINESS

Exceptional ability to establish rapport with customers, gain trust, and build strong repeat and referral business. Proven record of effective short- and long-range tactical planning and improving operational processes to reduce cost and achieve optimal profitability. Excellent communicator with strong critical thinking, problem resolution, and client needs assessment aptitude.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Store Manager

Paddywax Candlebar
01.2020 - 09.2020
  • Supervised the grand opening of the Georgetown Washington D.C
  • Location
  • Oversaw the daily operations of the store, managed payroll, trained new staff
  • Monitored Inventory levels
  • Ensured Store compliance with health and safety regulations.

Store Manager

Blue Mercury
05.2018 - 11.2019
  • Manage a staff of 5; 3 makeup artists, 2 estheticians, 1 stock person
  • Reached a milestone of +115% Blue Mercury Holiday Shopping Party (our biggest event of the year)
  • Prevented store losses using awareness, attention to detail, and integrity
  • Completed the fiscal year with +1% compared -11% when I started the position
  • Identified key growth opportunities for the business through customer services skills.

Asst. Sales Manager

Talbot’s Broadway​
12.2016 - 05.2018
  • Strategized Talbot’s H.E.R
  • Initiative through promotional events and selling strategies, which increased sales
  • Executed Talbot’s Educational programs and key account training
  • Analyze store reports leveraging store’s historical sales data with current sales goals to establish achievable stretch goals for individual and team performance
  • Stay abreast of the business and competitive landscape, fashion trends and key business drivers to identify opportunities that will maximize sales and ensure financial goals achievement.

LaMer for Barney’s​
01.2014 - 03.2015
  • Increased the business +12% YTD 2014, and +9% YTD 2015
  • Reviewed and analyzed business performance of daily, weekly, monthly, seasonal, and annual sales results
  • Recruit, train, coach, and motivate new associates on company policies/procedures, product knowledge, and personal and department productivity goals
  • Developed a seasonal strategy for achieving the sales plan; responsible for the achievement of daily, and monthly sales goals.

Laura Mercier for Henri Bendel​
01.2012 - 03.2014
  • Maintained accurate weekly sales recaps, itineraries and all other requested reports
  • Managed and streamlined bi-directional communication between the field and corporate teams
  • Strategized inter-departmental competitiveness to enhance Mercier’s sales performance.

Dior for Saks Fifth Ave
01.2007 - 01.2012
  • Initiated Educational Strategies to support the retail partners and field teams; created efficient processes to centralize administrative work for the field teams.

Education

Associate of Science - Business Administration and Management, Business Administration and

Norfolk State University

Skills

  • Business Growth Initiatives
  • Leading Staff Meetings
  • Merchandising
  • Strategize Business Plans
  • Loss Prevention Procedures
  • Employee Termination
  • Maximizing Profitability
  • Staff Management
  • Leadership Development
  • Management Training
  • Recruiting and Hiring
  • Shrink Minimization
  • Bank and Safe Deposits
  • Replenishment and Recovery
  • Customer Relations
  • Disciplinary Enforcement
  • Vendor Management
  • Performance Review
  • Records Organization and Management
  • Time Management
  • Improve Performance
  • Market and Competitor Research
  • Profit and Loss
  • Root Cause Analysis
  • Budget Development

Certification

Management | Sales Management | Customer Service Excellence | Team Building | Recruiting and Staffing Initiatives | Payroll Management

Additional Information

  • ACCOMPLISHMENTS , Attended May 2013 CEW Awards Dior Beauty Stylist Team of the Year 2010

Timeline

Store Manager

Paddywax Candlebar
01.2020 - 09.2020

Store Manager

Blue Mercury
05.2018 - 11.2019

Asst. Sales Manager

Talbot’s Broadway​
12.2016 - 05.2018

LaMer for Barney’s​
01.2014 - 03.2015

Laura Mercier for Henri Bendel​
01.2012 - 03.2014

Dior for Saks Fifth Ave
01.2007 - 01.2012

Associate of Science - Business Administration and Management, Business Administration and

Norfolk State University

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Leslie BethelLuxury Beauty Business Manager