Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Generic

Kloie Huffman-Heins

Brodhead,WI

Summary

Compassionate and adaptable individual with a talent for building strong relationships and excelling in new environments. Experienced in team management, collaboration, and handling high-pressure situations with grace. Skilled in effectively managing and prioritizing tasks, with a strong work ethic and a dedication to delivering exceptional results. Possesses strong communication skills and a natural ability to connect with others once familiarized. Proven track record in providing outstanding customer service and resolving issues promptly. Seeking a new challenge where these skills can be utilized to drive success and make a positive impact.

Overview

3
3
years of professional experience

Work History

Shift Leader

Walgreens
704 N Main St , WI
10.2023 - Current
  • Greet customers and provide exceptional customer service by assisting with shopping needs
  • Coordinate shift workers and delegate tasks for inventory receiving, auditing and restocking
  • Properly train staff on all aspects of their job duties and facility protocols
  • Provide prompt and professional assistance with escalated calls and questions from customers
  • Manage inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality is up to standard prior to use or sale
  • Maintain positive working relationship with fellow staff and management

Resident Assistant

Ivy Lane Albany Oaks
Albany, WI
04.2022 - 08.2023
  • Facilitate activities of daily living, personal hygiene management, and respond to residents needs
  • Foster relationships with residents, caregivers, and healthcare team to achieve individual care plans
  • Maintain accurate, timely flow of information by completing patient records and calling to update healthcare providers and family members
  • Responded to emergency situations with residents
  • Answered patient call lights promptly and responded to requests appropriately
  • Provided emotional support to family members during difficult times

Resident Assistant

The Heights at Evansville Manor
Evansville, WI
10.2021 - 06.2022
  • Facilitate activities of daily living, personal hygiene management, and respond to residents needs
  • Foster relationships with residents, caregivers, and healthcare team to achieve individual care plans
  • Maintain accurate, timely flow of information by completing patient records and calling to update healthcare providers and family members

Education

High School Diploma -

Albany High School
Albany, WI
05-2021

Skills

  • Strong Verbal and Written Communication
  • Multitasking and Prioritization
  • Organization / Attention to Detail
  • Strong Work Ethic and Positive Attitude

Certifications

  • First Aid
  • Medication Administration
  • Fire Safety
  • Standard Precautions

Timeline

Shift Leader

Walgreens
10.2023 - Current

Resident Assistant

Ivy Lane Albany Oaks
04.2022 - 08.2023

Resident Assistant

The Heights at Evansville Manor
10.2021 - 06.2022

High School Diploma -

Albany High School

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Kloie Huffman-Heins