Hardworking and passionate job seeker eager to secure entry-level certified nursing assistant position to pursue my education in the healthcare field. Skilled in multitasking and stress tolerance, adept at resolving high-stress situations and customer complaints with empathy. Demonstrates reliability and a high-energy, professional demeanor. Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and goal-oriented candidate with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success. Ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
Work History
Costumer Service Representative
Interstate Parking- Seasonal Employment
08.2024 - 09.2024
Duties included directing passengers to available parking and processing payment to enter The Renaissance Festival.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Collaborated with team members to develop best practices for consistent customer service delivery.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Fostered positive customer service culture within team which led to higher customer satisfaction rates.
Exhibited high energy and professionalism when dealing with clients and staff.
Delivered prompt service to prioritize customer needs.
Responded proactively and positively to rapid change.
Education
No Degree -
Shakopee High School
Shakopee, MN
06-2027
Skills
Customer satisfaction measurement
Prioritization
Adaptive team player
Positive and professional
High-energy attitude
Multitasking
Reliability
Customer service excellence
Teamwork skills
Stress Tolerance
Professionalism
Goals
Since I was young I have always wanted to help others. My career goal is to one day become a surgeon. I have started my journey by applying myself in school to get good grades. I have found that I am particularly interested in the health study field. It would serve me well to be able to get into a position as a certified nursing assistant, which would help cement my interest in the medical field.
Interests
Enjoy participating in football, basketball, and track for overall physical and mental well-being
Team Sports
Timeline
Costumer Service Representative
Interstate Parking- Seasonal Employment
08.2024 - 09.2024
No Degree -
Shakopee High School
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