Kobie Branch
Pittsburgh,PA
Summary
Dynamic and creative marketing professional passionate about enhancing brand awareness, engaging customers, and fostering business growth. Exceptional communication, leadership, and decision-making abilities complemented by meticulous attention to detail. Proven experience in customer service, time management, and multitasking positions as a valuable asset in any fast-paced team environment. Eager to leverage skills and contribute to innovative marketing strategies that drive organizational success.
Overview
7
7
years of professional experience
Work History
SERVER
LIGHTHOUSE POINTE
09.2020 - Current
- Revamped kitchen operations to elevate food quality by 20% through proficient utilization of culinary techniques and strategic time management
- Managed daily food deliveries for 70 elderly recipients to ensure timely and nutritious meals
- Enhanced kitchen workflow by preparing food for the chef as required, using meal prepping techniques
- Empowered elderly individuals with tailored social engagement activities to double participation levels
RETAIL
AMERICAN EAGLE
10.2019 - 12.2019
- Engaged with and supported customers whenever necessary, assisting 50-100 individuals with a personalized approach
- Executed 1000 transactions weekly with a focus on delivering exceptional customer service
- Championed a 20% sales increase through impactful merchandising strategies
- Propelled store cleanliness standards to drive customer attraction and boost sales by implementing sanitization equipment and enforcing daily cleaning checklists
- Crafted an exceptional shopping experience by offering personalized customer recommendations and streamlining checkout processes, heightening overall satisfaction and customer loyalty
SERVER
KENNYWOOD
05.2019 - 10.2019
- Prepared and served food and beverages in a high-volume amusement park environment
- Collaborated with team members and supervisors to meet daily sales and service goals during large attendance events
- Resolved guest questions and concerns professionally to support a positive perk experience
- Restocked ingredients and supplies to ensure continuous service and minimize wait times
Education
Bachelor of Science - Business
PennWest California
05-2026
Skills
- Customer service
- Communication
- Time Management
- Multitasking
- Organization
- Leadership & decision-making
Timeline
SERVER
LIGHTHOUSE POINTE
09.2020 - Current
RETAIL
AMERICAN EAGLE
10.2019 - 12.2019
SERVER
KENNYWOOD
05.2019 - 10.2019
Bachelor of Science - Business
PennWest California