Koby Blanchard
Gainesville,GA
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
25
25
years of professional experience
1994
1994
years of post-secondary education
Work History
Customer Service Manager plus maintenance repair
Kathy richards enterprise
Cumming , Georgia
07.2014 - 06.2025
- Managed daily customer service operations and ensured team efficiency.
- Trained and mentored staff on customer interaction best practices.
- Developed and implemented customer service policies and procedures.
- Managed customer service operations with a focus on reliability and decision-making, ensuring company standards were met.
Installing and servicing HVAC /Plumbing/Electrical Technician
Wilbanks Mec.
Cumming, Georgia
01.2000 - 07.2013
I started from the bottom from cleaning up company scraps and waist with a broom and gloves to installing and servicing the equipment installed for customer satisfaction
Education
Forsyth Central
Cumming , GASkills
- Customer service
- Team leadership
- Policy development
- Staff training
- Communication skills
Work Type
Full TimeWork Location
On-SiteTimeline
Customer Service Manager plus maintenance repair
Kathy richards enterprise
07.2014 - 06.2025
Installing and servicing HVAC /Plumbing/Electrical Technician
Wilbanks Mec.
01.2000 - 07.2013
Forsyth Central
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