Koda Proctor
Killeen,TX
Summary
Compassionate and a highly-motivated employee with desire to take on new challenges. Strong worth ethic, great communication skills, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Cashier
In-N-Out Burger
Killeen, TX
05.2021 - 06.2022
- Trained new team members in cash register operation, stock procedures and customer services.
- Worked closely with front-end staff to assist customers.
- Collected payments and provided accurate change.
Hostess
Palmeras
Killeen, TX
01.2022 - 04.2022
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
Cashier
Walmart
Belton, TX
06.2022 - 10.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
Warehouse Associate
UPS
Austin, TX
10.2022 - 01.2023
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Performed cycle counts to ensure accuracy of inventory levels.
Hotline Advocate
Families In Crisis
Killeen, TX
05.2023 - Current
- Provided crisis counseling to callers in need of emotional support.
- Answered calls, emails, and web-based inquiries from individuals seeking information about available services.
- Conducted intakes with clients and their families to assess needs and determine appropriate referrals.
- Maintained accurate client records and documentation of all interactions.
Education
High School Diploma -
Robert M Shoemaker High School
Killeen, TX05.2021
Skills
- Customer service
- Community Advocacy
- Verbal and Written Communication
- Non-Profit Operations
- Building Trust and Relationships
- Time Management
- Customer Service
- Data Entry
- Understanding Customer Needs
- Building Customer Trust and Loyalty
Timeline
Hotline Advocate
Families In Crisis
05.2023 - Current
Warehouse Associate
UPS
10.2022 - 01.2023
Cashier
Walmart
06.2022 - 10.2022
Hostess
Palmeras
01.2022 - 04.2022
Cashier
In-N-Out Burger
05.2021 - 06.2022
High School Diploma -
Robert M Shoemaker High School
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