Dynamic server with a strong track record in customer service and problem resolution. Skilled in managing guest experiences and fostering team collaboration to ensure satisfaction.
Overview
2
2
years of professional experience
Work History
Server
IHOP
Columbia
01.2026 - Current
Host
KPOT
Catonsville
08.2025 - 12.2025
Handled guest complaints with professionalism and empathy.
Provided excellent customer service by anticipating customer needs.
Assisted team members in completing projects effectively.
Server
IHOP
Columbia
10.2024 - 07.2025
Greeted and seated customers promptly, enhancing their dining experience.
Ensured customer satisfaction through attentive service and timely responses.
Addressed customer inquiries and concerns, fostering a welcoming environment.
Collaborated with team members to ensure smooth restaurant operations.