Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kodi Hale

Springerville,AZ

Summary

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Hardworking and Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Friendly, dependable and an excellent addition to your company and work family.

Overview

9
9
years of professional experience

Work History

Office Assistant

Kidd Roofing
05.2023 - Current
  • Maintained and updated office records, both digital and physical.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Used Eagle View, Company Cam, Sales Force, Outlook, and PDF Expert to complete daily tasks related to roofing sales and production.
  • Created Material Orders, Estimates, and Coordinated from home with homeowners and the main office through Sales Force and Outlook.

Part Time Weekend Office Assistant

East Austin RV Park
03.2023 - 05.2023
  • Answer and manage incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Create and maintain detailed records of all office activities.
  • Greet guests at front desk and engage in pleasant conversations while managing check-in process.
  • Welcome each new arrival pleasantly and confirm reservations and identification.
  • Booking park stays for daily, weekly, and nightly stay reservations over phone calls and in person.
  • Excellent communication skills, both verbal and written

Head Waitress

Blue Bird Cafe
12.2022 - 03.2023
  • Processed all orders and sent to kitchen employees for preparation.
  • Managed food resources, memorized orders, and coordinated customer service.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Responsible for up to 10 tables per section
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest

Production Assistant

Northwest Roofing & Hale Storm Restoration
07.2022 - 11.2022
  • Maintained schedules, managed deadlines, and interfaced with teammates to support production activities.
  • Completed material orders, obtained necessary documentation for job scheduling and worked closely with insurance companies to ensure client was getting absolute best service possible.
  • Managed inventory of roofing supplies and materials.
  • Supported Production Manager with any and all necessary tasks to ensure efficiency and quality.
  • Operated and managed CRM to assist communication, productivity, and organization between roofing companies, insurances, and all clients.

Head Waitress

Blue Bird Cafe
04.2022 - 07.2022
  • Processed orders and sent to kitchen employees for preparation.
  • Managed food resources, memorized orders, and coordinated customer service.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Responsible for up to 10 tables per section

Cook

Trophy Outfitters Inc.
11.2021 - 04.2022
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Worked closely with clients to ensure food sensitivity, allergens, and tastes were documented & complied with during entire stay at company lodges.
  • Personally handled questions, concerns, room arrangements, and kitchen requests from up to 25 guests at one time.

Production Assistant

Kidd Roofing & Hale Storm Restoration
06.2021 - 11.2021
  • Maintained schedules, managed deadlines, and interfaced with teammates to support production activities.
  • Completed material orders, obtained necessary documentation for job scheduling and worked closely with insurance companies to ensure client was getting absolute best service possible.
  • Managed inventory of roofing supplies and materials.
  • Supported Production Manager with any and all necessary tasks to ensure efficiency and quality.
  • Operated and managed CRM to assist communication, productivity, and organization between roofing companies, insurances, and all clients.

Medical Assistant

Billy Creek Clinic
06.2020 - 06.2021
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Scheduled appointments, registered patients, and completed necessary paperwork for referral of patients to all specialists and care centers upon physician request.
  • Assisted provider with up to 20 patient visits per day and recorded all necessary documentation during each visit.

Cook/Cleaning Assistant

Trophy Outfitters Inc.
09.2019 - 06.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Worked closely with clients to ensure food sensitivity, allergens, and tastes were documented & complied with during their entire stay at company lodges.
  • Cleaned and sanitized all areas of lodge including bedrooms, bathrooms, kitchen, and dining room.
  • Personally handled questions, concerns, room arrangements, and kitchen requests from up to 25 guests at one time.

Cook/Cleaning Assistant

Trophy Outfitters Inc.
09.2019 - 11.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Worked closely with clients to ensure food sensitivity, allergens, and tastes were documented & complied with during their entire stay at company lodges.
  • Cleaned and sanitized all areas of lodge including bedrooms, bathrooms, kitchen, and dining room.
  • Personally handled questions, concerns, room arrangements, and kitchen requests from up to 25 guests at one time.

Restaurant Waitress

Booga Reds Family Restaurant
02.2019 - 09.2019
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Managed up to 20 tables on average shift from entrance to exit.

Restaurant Waitress

Trailriders Family Restaurant
11.2014 - 09.2019
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Participated in dining room side work such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Operated POS systems to cash out customer checks and complete order transactions.
  • Greeted, served, bussed and filled any other role requested by supervisors while employed 5.5 years with this amazing restaurant.

Education

Associate of Applied Science - Medical Assisting

Northland Pioneer College
Holbrook, AZ
05.2020

High School Diploma -

Round Valley High School
Springerville, AZ
05.2017

Skills

  • Customer Service Experience
  • Verbal and Written Communication
  • Front Office Management
  • Schedule Management
  • Computer Proficiency
  • Office Paperwork & Procedures
  • Complex Problem-Solving
  • Time Management
  • Medical Terminology
  • Work From Home Experience & Proficiency

Timeline

Office Assistant

Kidd Roofing
05.2023 - Current

Part Time Weekend Office Assistant

East Austin RV Park
03.2023 - 05.2023

Head Waitress

Blue Bird Cafe
12.2022 - 03.2023

Production Assistant

Northwest Roofing & Hale Storm Restoration
07.2022 - 11.2022

Head Waitress

Blue Bird Cafe
04.2022 - 07.2022

Cook

Trophy Outfitters Inc.
11.2021 - 04.2022

Production Assistant

Kidd Roofing & Hale Storm Restoration
06.2021 - 11.2021

Medical Assistant

Billy Creek Clinic
06.2020 - 06.2021

Cook/Cleaning Assistant

Trophy Outfitters Inc.
09.2019 - 06.2020

Cook/Cleaning Assistant

Trophy Outfitters Inc.
09.2019 - 11.2019

Restaurant Waitress

Booga Reds Family Restaurant
02.2019 - 09.2019

Restaurant Waitress

Trailriders Family Restaurant
11.2014 - 09.2019

Associate of Applied Science - Medical Assisting

Northland Pioneer College

High School Diploma -

Round Valley High School

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Kodi Hale