KODY GREEN
Viroqua,WI
Summary
Personal mission statement: To develop and cultivate the qualities of authenticity, empathy, and leadership to thrive in a customer-focused position. Using experience in customer service and sales to contribute to an engaging, rewarding and fulfilling team. This will be done by utilizing personal and professional development established through education and work experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Ashley Furniture Homestores
Onalaska, Wi
12.2020 - Current
- Resolved customer concerns using strong communication and conflict management skills
- Met or exceeded individual sales goals and key performance indicators (KPIs).
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Executive Director/ Recruiter
One Opportunity Hiring
La Crosse, WI
12.2019 - Current
- Developed brand new staffing operation, including initial business planning, funding, and employee recruitment
- Brought in highly qualified applicants, targeted recruitment strategies on key candidate pools
- Established applicant sources, conducting outreach via online job boards, employment agencies, and community services.
Dispatch Supervisor
Running Inc
Viroqua, WI
01.2020 - 10.2020
- Managed customer calls efficiently in a fast-paced call center environment
- Monitored and dispatched accordingly, including confirmation of special instructions
- Promoted efficient and accurate service through effective dispatch board, prioritization.
Distribution Center Operator/ Custodial Services
Organic Valley
Cashton, WI
03.2017 - 01.2020
- Completed distribution operations and custodial work with little oversight
- Kept all areas clean, organized and in line with company professional standards
- Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
Education
Some College (No Degree) - Human Resource Management
Western Technical College
La Crosse, WISkills
- Sales experience
- Positive and professional
- Strong communication
- Relationship building
- Service-oriented
- Understanding Customer Needs
- De-escalation Techniques
Certification
OSHA (Occupational Safety and Health Administration) 30- Hour General Industry Safety and Health
Certification
AHA (American Heart Association)- First Aid and CPR Certification
NAMI (National Alliance for Mental Illness)- Peer Support Facilitator Certification
Timeline
Sales Associate
Ashley Furniture Homestores
12.2020 - Current
Dispatch Supervisor
Running Inc
01.2020 - 10.2020
Executive Director/ Recruiter
One Opportunity Hiring
12.2019 - Current
Distribution Center Operator/ Custodial Services
Organic Valley
03.2017 - 01.2020
Some College (No Degree) - Human Resource Management
Western Technical College
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