Koedy Suarez
Groveland
Summary
Dedicated TSA Agent with a proven track record at the Government, excelling in passenger screening and incident reporting. Leveraging strong customer service skills and integrity, I enhanced safety protocols and improved operational efficiency, significantly reducing wait times while ensuring compliance with safety regulations. Committed to teamwork and emergency preparedness.
Overview
7
7
years of professional experience
1
1
Certification
Work History
TSA Agent
Government
Orlando, FL
02.2025 - Current
- Screened passengers and baggage using advanced security technology to ensure compliance with safety regulations.
- Conducted thorough inspections of carry-on items and checked luggage to identify prohibited items.
- Monitored passenger flow at checkpoints, maintaining efficient operations and reducing wait times.
- Communicated effectively with travelers regarding security procedures and protocols to enhance understanding.
- Collaborated with law enforcement and emergency response teams during security incidents to ensure safety.
- Documented incidents and prepared reports for management review, ensuring accurate record-keeping.
- Improved overall safety with effective communication and collaboration among team members.
Grocery Clerk
Publix
Groveland, FL
08.2019 - 02.2025
- Maintained cleanliness and order in aisles, adhering to safety and sanitation standards.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
Education
High School Diploma -
South Lake Highschool
Groveland, FLBLS Certification - EMT
Lake Technical College
Eustis, FL08-2022
Skills
- Passenger screening
- Public safety awareness
- Physical fitness
- First aid training
- Integrity and honesty
- Customer service and assistance
- Stress tolerance
- Team development
- De-escalation techniques
- Incident reporting
- Threat assessment
- Emergency preparedness
Accomplishments
- Completed training at the top of my class of over 300 students and received and an award for said accomplishment
Certification
- Certified Transport security officer
Timeline
TSA Agent
Government
02.2025 - Current
Grocery Clerk
Publix
08.2019 - 02.2025
High School Diploma -
South Lake Highschool
BLS Certification - EMT
Lake Technical College