Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Kohinoor Kader

1525 Rebecca Drive North Jacksonville,FL

Summary

Competent Customer Service Representative to exceed sales goals and build long-term relationships with customers. Facilitate positive experience through high quality customer care and prompt resolution of complaint and issues. Quality driven Manual tester with critical thinking professional demonstrating abilities in QA and identifying missing requirements. Multitasking individual focused on team collaboration, identifying defects. Bilingual and proactive with extensive expertise on insurance domain knowledge. Experience reviewing features to locate problems with common functions, as well as conducting comprehensive independent analyses to identify surprising issues.

Overview

2
2
years of professional experience

Work History

Cashier

Unimart Store Shopping
Dhaka
06.2019 - 02.2020
  • Greeted guests authentically and interacted in such a way to create an inclusive experience for them
  • Scanned and bagged items efficiently and in an orderly fashion in compliance with safety standards
  • Provided personal customer service and assistance to guests day in and day out
  • Handled cash, check and credit card transactions while following company policies religiously
  • Supported opening and closing of the store when asked upon by the manager.

QA Tester

Saffron Corporation Ltd
Dhaka
01.2016 - 01.2017
  • Creating of Test plans and Test cases
  • Well versed with SDLC-Agile methodologies
  • Understanding of software testing life cycle- Test planning, test execution
  • Knowledgeable in Black box testing
  • Understanding of functional UI, Regression testing
  • Researching scripting and documentation
  • Writing Positive and Negative cases

Education

High School Diploma -

School of Development Alternative
Dhaka

undefined

College of Development

Bachelor of Computer Science And Engineering -

University of Liberal Arts
Dhaka

Skills

Customer Service

Inbound calls

Outbound calls

Leadership

Multitasking

Time management

Attention to details

Microsoft window 7

Microsoft office 2010

Cashier handle experience

SQL

Billing

Timeline

Cashier

Unimart Store Shopping
06.2019 - 02.2020

QA Tester

Saffron Corporation Ltd
01.2016 - 01.2017

High School Diploma -

School of Development Alternative

undefined

College of Development

Bachelor of Computer Science And Engineering -

University of Liberal Arts
Kohinoor Kader