Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Koit Harmon

Keller,TX

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Automotive Service Manager

National Tire And Battery
06.2023 - Current
  • Achieved an increase in productivity in fixed operations, parts and service department.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Pool Technician

Banfam Pool Service
11.2021 - 03.2022
  • Tested and balanced pool water to maintain safe and healthy swimming environment.
  • Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
  • Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
  • Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
  • Educated customers in proper pool operation and maintenance.
  • Demonstrated courtesy, respect and professionalism to promote company values and customer care.
  • Assembled and disassembled filters for pool openings, closings and repairs.

Mechanic

National Tire And Battery
01.2021 - 04.2021
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.

Mechanic

National Tire And Battery
11.2019 - 06.2020
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.

Bartender

Watermans Surf Side
05.2016 - 01.2017
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Lube Technician

Jiffy Lube Oil Change Center
06.2015 - 09.2015
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.

Education

Certificate - EMT

UTA
Arlington
12.2022

Skills

  • Quality Standards
  • Customer Satisfaction
  • Service Department Operations
  • Scheduling
  • Team leadership
  • Vehicle inspection
  • Continuous improvement
  • Technical expertise

Certification

609 Cert

ASC Cert

CPR Certified


Timeline

Automotive Service Manager

National Tire And Battery
06.2023 - Current

Pool Technician

Banfam Pool Service
11.2021 - 03.2022

Mechanic

National Tire And Battery
01.2021 - 04.2021

Mechanic

National Tire And Battery
11.2019 - 06.2020

Bartender

Watermans Surf Side
05.2016 - 01.2017

Lube Technician

Jiffy Lube Oil Change Center
06.2015 - 09.2015

Certificate - EMT

UTA
Koit Harmon