Summary
Overview
Work History
Education
Skills
Timeline
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Kolbiey Hunt

Mexico,MO

Summary

Dynamic Sales Associate with proven expertise at Walmart, excelling in customer service and cash handling accuracy. Recognized for building strong customer relationships and enhancing satisfaction through effective problem-solving and teamwork. Adept at assessing customer needs and utilizing suggestive selling techniques to drive sales and improve store performance.

Overview

1
1
year of professional experience

Work History

Sales Associate

Walmart
11.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Graduate Certificate - Highschool

Pilot Grove C-4 Highschool
Pilot Grove, MO
05.2021

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Reliable and punctual
  • Money handling
  • Stocking and receiving
  • Cash handling accuracy
  • Sales expertise
  • Customer needs assessment
  • Retail store operations
  • Adapt to diverse groups
  • Guest relations

Timeline

Sales Associate

Walmart
11.2024 - Current

Graduate Certificate - Highschool

Pilot Grove C-4 Highschool

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Kolbiey Hunt