Summary
Overview
Work History
Education
Skills
Timeline
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Kolleen Richardson

Columbia,MD

Summary

Charismatic with strong history of success in building relationships, promoting brands and representing organizations in different settings. Knowledgeable about audience and communicates key messaging effectively. Committed to driving brand awareness and achieving organizational goals.

Overview

5
5
years of professional experience

Work History

Human Resources Assistant/ Accounts Receivable

E And J Container Drayage
01.2023 - 12.2024
  • Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
  • Analyzed and reported on employee turnover rates to assess reasons and make recommendations for improvement.
  • Improved employee satisfaction by developing and implementing new HR policies and procedures.
  • Organized company-wide events for team building purposes, boosting overall morale among employees.
  • Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
  • Participated in recruitment and selection process for new hires.
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
  • Responsible for billing and managing Steam Ship Line Accounts

Engagement Ambassador

RNL Johns Hopkins
03.2020 - 01.2023
  • Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
  • Supported public relations managers with writing, researching and preparation of materials
  • Increased revenues and supported business goals by developing public relations strategies and campaigns.
  • Conducted media relations and responded to media requests for information.

Education

Business Management

UMGC
Adelphi, Md

Skills

  • Community Relationship Building
  • Revenue Generation
  • Creative Strategies
  • Data Entry
  • Customer Education

Timeline

Human Resources Assistant/ Accounts Receivable

E And J Container Drayage
01.2023 - 12.2024

Engagement Ambassador

RNL Johns Hopkins
03.2020 - 01.2023

Business Management

UMGC

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Kolleen Richardson