Kolten Smith
Salt Lake City,UT
Summary
Resourceful professional with a diverse background in maintenance and customer service. Recognized for reliability and multi-tasking abilities, ready to leverage expertise to improve workflow and customer loyalty.
A proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
7
7
years of professional experience
Work History
Sales Associate
Target
Centerville, UT
06.2025 - Current
- Assisted customers in locating merchandise and provided product information.
- Maintained cleanliness and organization of sales floor and stockroom areas.
- Adapted to changing priorities while maintaining high levels of customer service.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed inventory and orders of product that was low
Maintenance Supervisor
SurfLand Hotel
Lincoln City, OR
02.2023 - 06.2024
- .Developed and implemented preventive maintenance schedules to enhance operational efficiency.
- Coordinated with vendors for sourcing tools, equipment, and supplies necessary for maintenance activities.
- Conducted regular inspections of facility to identify safety hazards and address compliance issues.
- Managed inventory levels of maintenance supplies to optimize resource availability and cost-effectiveness.
- Streamlined workflow processes to reduce downtime during routine maintenance operations.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
Maintenance Manager
Viridian Management
Redmond, OR
04.2022 - 12.2023
- Oversaw maintenance schedules, ensuring timely completion of repairs and preventative tasks.
- Managed vendor relationships to secure quality service and cost-effective solutions for facility needs.
- Collaborated with other departments to verify completion of maintenance tasks.
- Ensured compliance with all applicable regulations through diligent record-keeping, reporting practices, and regular audits.
- Enhanced safety standards through regular inspections, staff training, and adherence to OSHA guidelines.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Developed detailed plans based on broad guidance and direction.
- Implemented process improvements, enhancing equipment uptime and reducing maintenance costs.
- Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
Maintenance Technician
Starfish Manor
Lincoln City, OR
03.2021 - 03.2022
- Conducted routine inspections to identify maintenance needs and ensure optimal facility operations.
- Performed preventative maintenance on plumbing, and electrical equipment to enhance reliability.
- Trained new technicians on safety protocols, equipment usage, and maintenance best practices.
- Implemented process improvements that reduced response time for maintenance requests by streamlining communication channels.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Installed new locks, door handles, and door closers.
- Collaborated with team members to complete larger repair projects efficiently.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Diagnosed and repaired mechanical issues efficiently, minimizing downtime for building systems.
- Collaborated with team members to develop effective maintenance schedules and improve workflow efficiency.
Pizza Maker
Papa Murphy's
Lincoln City, OR
09.2020 - 03.2021
- Prepared high-quality pizzas using fresh ingredients and precise recipes.
- Operated kitchen equipment safely, ensuring compliance with health standards.
- Managed inventory levels to maintain stock of essential ingredients and supplies.
- Trained new team members on pizza-making techniques and safety protocols.
- Collaborated with team members to ensure timely order fulfillment and customer satisfaction.
- Implemented quality control measures to maintain product consistency and taste.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
Fire Alarm Technician
Fire Engineering
Murray, UT
05.2019 - 02.2020
- Installed and maintained fire alarm systems in residential and commercial buildings.
- Conducted routine inspections to ensure compliance with safety regulations and industry standards.
- Diagnosed system malfunctions and implemented effective repairs to enhance operational reliability.
- Collaborated with project managers to develop installation timelines and resource allocations for projects.
- Enhanced customer satisfaction by delivering high-quality service and timely responses to inquiries or issues.
- Fully installed fire alarms and various security devices.
- Tested all newly installed fire alarms.
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
- Maintained accurate inventory counts of all required tools and materials, ensuring availability for each project.
- Adhered to strict industry codes and regulations while performing installations or repairs, minimizing risk exposure for both clients and the company.
- Performed annual inspections on fire and security alarm systems.
Education
High School Diploma -
Jordan High School
Sandy, UT06-2015
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Outgoing personality
- Money handling
- Stocking and receiving
- Conflict resolution
- Client service
Timeline
Sales Associate
Target
06.2025 - Current
Maintenance Supervisor
SurfLand Hotel
02.2023 - 06.2024
Maintenance Manager
Viridian Management
04.2022 - 12.2023
Maintenance Technician
Starfish Manor
03.2021 - 03.2022
Pizza Maker
Papa Murphy's
09.2020 - 03.2021
Fire Alarm Technician
Fire Engineering
05.2019 - 02.2020
High School Diploma -
Jordan High School