Konepanya Kamnansone
Waukee
Summary
Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals.
Sales and leasing professional with strong background in customer relations and negotiation. Demonstrated ability to drive sales and exceed goals, leveraging expertise in market analysis and product knowledge. Known for effective teamwork, adaptability, and unwavering reliability. Proficient in client management, contract negotiations, and closing deals.
Overview
8
8
years of professional experience
Work History
Sales and Leasing Consultant
Willis Automotive
Clive, IA
06.2023 - Current
- Facilitated customer inquiries to enhance satisfaction and drive sales conversions.
- Developed comprehensive knowledge of vehicle features to effectively demonstrate value to clients.
- Negotiated lease agreements, ensuring compliance with company policies and industry regulations.
- Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
Health Market Department Manager
Hy-vee
351 NE Gateway Dr
01.2022 - 06.2023
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Analyzed and interpreted store trends to facilitate planning.
- Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
Dairy Manager
351 NE Gateway Dr
08.2021 - 01.2022
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Answered questions from customers and discussed new products placed in dairy cases.
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Delegated tasks and gave direction to team of 10 employees within dairy department.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance and minimizing waste.
Service Manager
Hy-vee
1107 E Army Post Rd Des Moines
04.2018 - 08.2021
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Monitored team performance, adhered to service level agreements and provided detailed job training.
- Followed up with customers during and after installations to verify satisfaction.
Education
High School Diploma -
Lincoln Highschool
2600 SW 9th St, Des Moines, IA 5031507-2020
Skills
- Coaching and Mentoring
- Motivational Leadership
- Retail Management
- Sales Reporting
- Verbal and Written Communication
- Cold calling
- Closing techniques
- Customer service
- Multitasking
- Adaptability and flexibility
- Objection handling
Timeline
Sales and Leasing Consultant
Willis Automotive
06.2023 - Current
Health Market Department Manager
Hy-vee
01.2022 - 06.2023
Dairy Manager
08.2021 - 01.2022
Service Manager
Hy-vee
04.2018 - 08.2021
High School Diploma -
Lincoln Highschool