Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Konnie Dooley

Mobile,AL

Summary

Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Compassionate Patient Ambassador with a knack for completing tasks efficiently and productively. Skilled in patient communication, healthcare navigation, and conflict resolution. Excel in empathy, active listening, and adaptability to meet diverse patient needs with calmness and professionalism.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Manager

Health Hut
Mobile , AL
08.2023 - Current
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Oversaw marketing initiatives, increasing brand awareness and sales.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Stylist

The Blowout Bar
Mobile , AL
10.2022 - 07.2023
  • Ensured that all styling areas were kept clean and organized at all times.
  • Trained junior staff members in styling techniques and customer service standards.
  • Provided excellent customer service to ensure client satisfaction.
  • Maintained records of client purchases and services rendered.
  • Performed administrative tasks such as managing appointments, taking payments, and filing paperwork.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Provided personal consultations to determine clients' styling needs and preferences.

Session Coach

OsteoStrong
Mobile, AL
06.2021 - 09.2022
  • Provided guidance to participants in order to help them develop their skills and achieve desired goals.
  • Created individualized plans and monitored progress of athletes towards set objectives.
  • Coached clients through goal setting and provided ongoing support to ensure they stay motivated.
  • Educated clients on the importance of regular physical activity for overall health.
  • Maintained a database of client information including medical history, dietary intake and body measurements.
  • Conducted individual consultations with clients to determine their health and wellness goals.
  • Collaborated with healthcare professionals to provide comprehensive care for clients with chronic illnesses or special conditions.

Athlete Development-Crossfit Coach

Crossfit Roadhouse
Mobile , AL
12.2018 - 05.2022
  • Encouraged members by providing positive reinforcement during workouts and motivating them towards their goals.
  • Developed and implemented customized CrossFit training programs for clients with various fitness goals.
  • Maintained accurate records of client workouts, assessments, and progress reports.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Reviewed medical histories of new members prior to allowing them access into classes or facilities.
  • Created nutrition plans tailored to individual needs that supported overall health objectives.
  • Assisted clients in setting realistic fitness goals and creating action plans to achieve them.
  • Performed physical assessments of clients prior to beginning any program or activity.
  • Provided one-on-one coaching sessions to help improve individual performance.

Education

Bachelor of Science - Exercise Science

Liberty University
Lynchburg, VA

Skills

  • Workforce Management
  • Customer Relationship Management (CRM)
  • Schedule Preparation
  • Complex Problem-Solving
  • Appointment Scheduling
  • Caring and Empathetic
  • Registration and Scheduling
  • Administrative and Office Support
  • Providing Information and Resources
  • Schedule Coordination
  • Customer Service
  • Insurance Verification
  • Excellent Communication
  • Clerical and Filing Support

Certification

  • Dental Assisting Certification
  • X-Ray Tech Certification

Timeline

Manager

Health Hut
08.2023 - Current

Stylist

The Blowout Bar
10.2022 - 07.2023

Session Coach

OsteoStrong
06.2021 - 09.2022

Athlete Development-Crossfit Coach

Crossfit Roadhouse
12.2018 - 05.2022

Bachelor of Science - Exercise Science

Liberty University

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Konnie Dooley